Orthopaedic Medical Office Assistant

Job Overview

We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will possess strong organizational skills and a passion for providing exceptional patient service. This role involves supporting the daily operations of the medical office, ensuring efficient patient flow, and maintaining accurate medical records. Familiarity with various Electronic Health Record (EHR) systems and medical terminology is essential for success in this position.

Responsibilities

• Manage front desk operations, including greeting patients and answering multi-line phone systems with professionalism and courtesy.
• Schedule patient appointments and manage the clinic calendar efficiently.
• Perform insurance verification and assist with medical billing processes, ensuring compliance with HIPAA regulations.
• Maintain accurate medical records, including documentation review, coding (ICD-9, ICD-10, CPT), and filing of patient information.
• Assist in the preparation of care plans and coordinate with healthcare providers as necessary.
• Provide administrative and clinical support to medical staff, including clerical tasks such as typing, data entry, and managing correspondence. Direct patient care including patient medical histories, soft goods application and medicinal preparation.
• Handle patient inquiries and provide excellent customer service to enhance patient satisfaction.
• Ensure compliance with health information management protocols and maintain confidentiality of patient information.

Requirements

• Previous experience in a medical office or clinic setting is preferred; familiarity with medical terminology is a plus.
• Proficiency in EHR systems such as eClinicalWorks is highly desirable.
• Strong understanding of medical terminology, coding (ICD coding), and documentation practices.
• Excellent computer skills including Microsoft Office proficiency.
• Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations.
• Strong organizational skills with attention to detail; ability to manage multiple tasks efficiently in a fast-paced environment.
• Exceptional phone etiquette and customer service skills; ability to work collaboratively within a team-oriented environment.
• Knowledge of medical collections processes is beneficial; experience in hospital or dental office settings is a plus. If you are passionate about contributing to the healthcare field and meet the qualifications listed above, we encourage you to apply for this rewarding opportunity as an Orthopaedic Medical Office Assistant.

Job Types: Full-time, Part-time

Pay: $ $18.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Flexible schedule
• Free parking
• Paid time off
• Paid training
• Retirement plan

Application Question(s):

• Will you be able to work in our Waldorf, MD office one day per week (Wednesday)?

Education:

• High school or equivalent (Required)

Experience:

• medical office: 1 year (Preferred)
• Patient care: 1 year (Preferred)
• Medical documentation: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Required)
• Spanish (Preferred)

Location:

• Prince Frederick, MD Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Prince Frederick, MD Required)

Work Location: In person

Salary : $18