What are the responsibilities and job description for the Production Print Service Technician position at Production Print Solutions?
Job DescriptionWe are hiring an experienced Production Print Service Technician to support customer sites with the installation, maintenance, troubleshooting, and repair of high-volume production printers and digital presses. You will work with Canon, Oce, Konica Minolta, and other leading platforms, helping customers maximize uptime and optimize print performance. This role offers structured manufacturer training, career growth opportunities, and the chance to work on advanced production technologies!Responsibilities:Perform routine maintenance, installation, troubleshooting, and repairs of production print equipmentProvide technical support to ensure all production machines are running at optimal efficiency to meet customer needsConduct system diagnostics and repairsComplete service reports and maintain accurate customer recordsCollaborate with the service team to resolve complex technical issuesStay current on advancements in print technologyEquipment You May Work On (Training Provided): Canon varioPRINT, Canon imagePRESS, Océ VarioStream, Xerox Iridesse, Baltoro, iGen, PrimeLink, Versant, Nuvera, Kyocera Taskalfa, Konica Minolta AccurioPress (C6100, C14000, C7100), Konica Minolta 6136 and 6272P B/W Presses, MGI Jet Varnish 3D, Kodak Prosper and Ascend, WebJet Digital Inkjet Press.Qualifications:Experience with production print equipment, including digital color presses and high-speed printing systems, preferred.Strong mechanical and electrical troubleshooting skillsAbility to work independently and as part of a teamStrong communication and customer service skillsTechnical certifications are a plusWillingness to travel to customer sites for installations and service calls as neededPerks & Benefits:100% paid group healthcare & retirement savings from day oneMileage reimbursement & gas allowance through MotusPaid holidays & vacation timeCompany-provided tools (laptop, smartphone, complete toolset)Ongoing technical training & certificationsStandby pay for 24/7 customer sitesAdditional Details:Monday - Friday, 8 AM to 5 PM with some rotating standby coverage for 24/7 customer sitesDaily travel within the Chicagoland area, covering key locations like Bolingbrook, Lombard, Waukegan, Elk Grove Village, and moreWisconsin sites require monthly or service-based visits to Pleasant Prairie and WindsorEmployment Requirements: Employment is contingent on a background check, drug screening, and legal authorization to work in the U.S
Salary : $37,400 - $54,000