What are the responsibilities and job description for the Customer Service Representative / Dispatcher position at Prodigy Plumbing Inc.?
Prodigy Plumbing Inc. located in Long Beach, CA is looking to hire a full-time Customer Service Representative / Dispatcher to join our office team. This position helps to keep our business running smoothly. Are you a customer service professional who is looking for better hours and pay? Are you interested in starting a career with a stable and respected plumbing company? Would you enjoy answering phones and providing great customer service in a fast-paced office environment? If so, read on! This CSR / Dispatching position earns a highly competitive pay of $24-$28/hour depending on experience, and excellent benefits! If this sounds like the right opportunity for you, apply today!ABOUT PRODIGY PLUMBING INC.At Prodigy Plumbing Inc., we are committed to providing superior service in Long Beach and the nearby areas. We are also dedicated to offering unparalleled customer service with each and every job we take on. Our team is proud to be an Angie's List Super Service Award winner and rated 5-stars on Yelp, Google, and Facebook. We offer 24-hour emergency services 7 days a week. The guarantee of timely, respectful service matches the ethics that guide our business.Our guarantee of professionalism and punctuality are made possible by our amazing employees. We all work together as a team. We truly care for the well-being of our employees. We offer highly competitive salaries, great benefits, uniforms, opportunities for advancement, and a fun and rewarding work environment.A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE / DISPATCHERAs a full-time Customer Service Representative / Dispatcher, you arrive each day determined to provide superb customer service to our clients and help keep our office running efficiently. Your primary responsibilities are to answer incoming calls from clients and use Service Titan scheduling and dispatching software to schedule plumbing service calls.Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us. Your excellent communication skills and attention to detail ensure that dispatching is performed in a timely manner and their needs are met. Because there are always a variety of office tasks that you can help with, you are never bored! You love that you get to interact with people every day and enjoy keeping busy.CUSTOMER SERVICE REPRESENTATIVE / DISPATCHER QUALIFICATIONSProficient in Microsoft OfficeAble to type 35-40 WPMCustomer service experienceAble to pass a background checkAble to pass periodic drug testsExperience with Service Titan scheduling and dispatching software is a plus, but not required! Do you want to help people? Are you dependable and reliable? Do you enjoy talking on the phone and understand good phone etiquette? Are you someone that finds great satisfaction in being rewarded for a job well done? Would you like to work with a close-knit team of professionals? If so, you may be perfect for this position!ARE YOU READY TO JOIN OUR TEAM?If you feel that you would be right for this full-time position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!Location: 90814https://www.youtube.com/watch?v=ATEK-zxAFFQMust have the ability to pass a background check and drug screening test.
Salary : $24 - $28