What are the responsibilities and job description for the AWS Cloud Operations Leader (AI-First Managed Services) position at Prodapt?
About Prodapt
Prodapt is a leading technology services and consulting company exclusively focused on the Connectedness industry — serving the world's largest telecom operators, cable/broadband providers, digital service providers, and technology companies. With 15,000 professionals across 30 countries, Prodapt partners with clients such as Google, Amazon, SoftBank, Ciena, Rogers, TELUS, and T-Mobile to build the networks and digital experiences of tomorrow. Our AI-first approach, deep domain expertise, and engineering culture set us apart.
Overview
Lead and scale Prodapt’s AWS Cloud Operations practice with an AI-first approach. Own strategy, delivery, and growth of managed cloud services, driving automation, AIOps, and large-scale AWS adoption for telecom and tech clients in Dallas, Texas.
Key Responsibilities
- Define and execute AWS cloud operations strategy (managed services, migration, FinOps, AI-driven ops)
- Build and lead teams of AWS architects, engineers, and SREs
- Architect AI-powered operations (AIOps, automated remediation, predictive scaling)
- Drive observability and SRE best practices (SLOs, error budgets, toil reduction)
- Lead enterprise AWS migration and managed services engagements
- Own client relationships and commercial models (fixed, outcome-based, shared savings)
- Establish FinOps and governance frameworks (cost optimization, security, compliance)
Requirements
- 12 years in IT/cloud, with 6 years in AWS architecture & operations
- AWS Professional certifications (Solutions Architect / DevOps)
- Proven experience in AIOps and cloud managed services at scale
- Deep expertise across core AWS services (EC2, EKS, Lambda, RDS, etc.)
- Strong business acumen with P&L and client growth experience
- Telecom/cloud-native network experience (5G, NFV) preferred
Leadership Expectations
- Hands-on technical leader with end-to-end delivery ownership
- Experience managing global, distributed teams
- Strong stakeholder management up to C-suite
- Ability to operate in fast-paced, ambiguous environments
Nice to Have
- APN partnership experience
- Multi-cloud exposure (Azure/GCP)
- 5G/ORAN deployments on AWS