Dispensary Receptionist

Position Overview:

The Receptionist serves as the first point of contact for customers and patients entering the dispensary. This role is responsible for creating a welcoming, professional, and compliant front-desk experience. The ideal candidate is friendly, organized, knowledgeable about cannabis culture and compliance, and able to handle sensitive customer information with discretion.

Key Responsibilities:

• Greet and check in all customers and patients in a professional, courteous manner.
• Verify valid identification and medical cards (if applicable) according to state regulations.
• Maintain accurate visitor logs and ensure compliance with security protocols.
• Manage the lobby area — keeping it clean, organized, and welcoming.
• Answer phones, respond to emails, and assist with customer inquiries.
• Support budtenders and management with administrative tasks as needed.
• Coordinate patient flow to ensure efficient service and minimize wait times.
• Maintain confidentiality of all customer and business information.
• Communicate dispensary policies, promotions, and procedures clearly and positively.
• Assist with appointment scheduling, product information, and general guidance.

Work Environment:

• Professional retail dispensary setting.
• Frequent interaction with customers, staff, and security personnel.
• Must be able to stand for extended periods and occasionally lift up to 25 lbs.

Job Types: Full-time, Part-time

Pay: $ $18.00 per hour

Work Location: In person

Salary : $18