What are the responsibilities and job description for the Senior Inside Sales Representative position at Process Resources Inc.?
We are seeking a Senior Inside Sales Representative. The Senior Inside Sales Representative position is responsible for managing relationships with existing customers, identifying and qualifying new opportunities, selecting products for applications, preparing and following up on quotations, entering sales orders, and submitting purchase orders for buy-out items.
Duties and Responsibilities
- Collaborate with Technical Sales Representatives, Inside Sales team, Engineering, Operations, Accounting, and suppliers to meet customer requirements
- Provide customers with product and application information and support as needed
- Act as Subject Matter Expert for customers and PRI team on industrial valve automation packages
- Establish and maintain accurate customer and contact records
- Review and qualify quotation opportunities submitted by current and prospective customers
- Select product(s) suitable for customer application, including internally manufactured valves and purchased automation accessories
- Negotiate pricing and commercial terms with suppliers when required
- Gather manufacturing and purchased costs of manual and automated valve assemblies being quoted
- Prepare accurate formal quotations conforming with margin guidelines and with suitable commercial terms
- Communicate quotations to customers; follow up on quotations and respond to customer questions
- Enter Sales Orders for successful quotes
- Enter purchase orders for components of assemblies
- Create internal manufacturing orders for items on Sales Orders
- Continually add to knowledge of products, applications, and customers
- Train team members on products, applications, and commercial considerations in quotations process
Qualifications
- Minimum ten years of experience in the industrial valve/valve automation industry, in any combination of customer service, inside sales, technical sales, technical support, field service, and valve repair/automation/warehouse services
- Demonstrable experience customer-service experience (data collection, product selection, quotation preparation and communication) related to industrial products
- Potential to move into a Mangerial role
- Proficient user of Microsoft Excel and other Office applications
- Experience using an ERP system to conduct sales, purchasing, and/or customer-management activities
- Excellent verbal and written communication skills
- Strong phone presence
- Detail-oriented, curious and motivated to learn new things
- Independent, proactive and self-motivated person who will offer exceptional service to our customers
- Team-oriented, able to collaborate across functions and responsibility levels to help the organization succeed
- Flexibility to adapt to new situations and changing priorities.
- Strong attention to detail and action orientation.
Total Rewards
At Process Resources, providing access to high quality programs and care is important to us. When we are at our best, we are poised to deliver exceptional results — personally and professionally. Benefits for certain eligible, full-time employees include:
Medical, Dental, and Vision benefits
401k
Vacation and Flex Days
Special Recognition benefits
Candidates for regular U.S. positions must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee, asylee or temporary resident under 8 U.S.C. 1160(a) or 1255(a)(1). Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.