Operations Manager - Interior Design

Job Summary

The Operations Project Manager leads production planning and execution across our workroom teams and vendor partners. This role is responsible for overseeing project timelines, managing workflow across upholstery and woodworking operations, and ensuring all projects are delivered on time, on budget, and to Process Home quality standards. This role will also oversee administrative operations for the company.

The Operations Project Manager owns the production pipeline end-to-end: setting priorities, allocating resources, and driving operational consistency. This role works closely with the workshop and showroom teams, providing direction on daily execution while maintaining visibility into longer-term planning, performance, and process improvement.

Employee Responsibilities

• Own and manage the full production pipeline from design approval through completion, including schedules, timelines, and project milestones
• Set weekly and forward-looking production plans, aligning workload, staffing, and priorities across woodworking, upholstery, and vendor partners
• Allocate resources and assign work at a macro level, ensuring balanced workloads and efficient use of team capacity
• Monitor project progress against timelines and budgets, identifying risks and adjusting plans proactively to maintain delivery commitments
• Lead coordination with vendors, subcontractors, and external partners to ensure alignment on scope, timelines, and quality expectations
• Establish, implement, and refine operational processes and standard operating procedures (SOPs) to improve consistency and efficiency
• Review production output and enforce quality standards across all stages of work prior to delivery
• Provide direction and oversight to the Workshop and Showroom teams, ensuring daily execution aligns with production plans
• Communicate regular production updates, risks, and performance insights to leadership
• Drive continuous improvement across operations, identifying opportunities to increase throughput, reduce delays, and enhance overall performance

Required Skills & Experience

• 3–7 years of experience in operations, production, or project management (interiors, construction, or similar preferred)
• Experience leading teams and managing workflow in a fast-paced, hands-on environment
• Strong organizational, planning, and problem-solving skills with the ability to manage multiple projects simultaneously
• Demonstrated ability to make independent decisions and adjust priorities in response to changing demands
• Strong communication skills and ability to coordinate across internal teams and external partners
• Fluent in both English and Spanish preferred

Physical Requirements and Working Conditions

• Combination of office and production environment, with regular time spent in workshop settings overseeing operations
• Frequent movement between workroom areas to monitor production progress and support team coordination
• Computer use required for tracking projects, scheduling, communication, updates and other duties as assigned
• Ability to lift and move materials or finished pieces as needed, up to 40 lbs
• Must be able to commute between workroom and other local sites as needed with reliable transportation
• This is an on-site role based at the Process Home workroom in Dallas, with regular presence required in additional Dallas-area production or project locations

Compensation

• $90,000 - $115,000 based on experience

Process Home is an equal opportunity employer and does not discriminate against employees or applicants on the basis of an individual’s race, sex (including pregnancy, gender identity, and sexual orientation), color, religion, national origin, age, disability, military or veteran status, or any other status protected by applicable law.

All employees are required to understand and act in accordance with the Process Home Code of Conduct. Process Home reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.