What are the responsibilities and job description for the Import Analyst position at ProCare Rx?
Job Details
Description
ESSENTIAL DUTIES AND RESPONSIBLITIES include but are not limited to the following:
Run client files in production.
Troubleshoot and resolve file exchange issues.
Test, troubleshoot and coordinate file imports.
Liaison between the client and programmers on new layouts/enhancements.
Document and maintain import instructions.
Ensure import files are processed in a timely manner so as to meet all SLA requirements.
Provide support and be cross trained on departmental staff duties.
Qualifications And Requirements
Excellent telephone etiquette and verbal communication skills.
Customer service driven.
Strong attention to detail and accuracy.
Must possess the ability to coordinate functions with other departments in order to meet objectives in a
timely manner.
High technical aptitude including Excel, Word and other computer processes/programs preferred.
Good mathematical and written communication proficiency preferred.
EDUCATION
Bachelor’s Degree Preferred Or Equivalent Work Experience
PHYSICAL DEMANDS The Import Analyst position requires sitting, standing and occasional light lifting.
Description
ESSENTIAL DUTIES AND RESPONSIBLITIES include but are not limited to the following:
Run client files in production.
Troubleshoot and resolve file exchange issues.
Test, troubleshoot and coordinate file imports.
Liaison between the client and programmers on new layouts/enhancements.
Document and maintain import instructions.
Ensure import files are processed in a timely manner so as to meet all SLA requirements.
Provide support and be cross trained on departmental staff duties.
Qualifications And Requirements
Excellent telephone etiquette and verbal communication skills.
Customer service driven.
Strong attention to detail and accuracy.
Must possess the ability to coordinate functions with other departments in order to meet objectives in a
timely manner.
High technical aptitude including Excel, Word and other computer processes/programs preferred.
Good mathematical and written communication proficiency preferred.
EDUCATION
Bachelor’s Degree Preferred Or Equivalent Work Experience
PHYSICAL DEMANDS The Import Analyst position requires sitting, standing and occasional light lifting.