What are the responsibilities and job description for the Front Desk Administrator - Physical Therapy Office position at ProCare Rehabilitation?
Overview
We are seeking a dedicated and detail-oriented Front Desk Administrator to join our busy Physical Therapy Balance Center LONG TERM. The ideal candidate will possess strong administrative skills and excellent communication abilities. Schedule requirements are Monday through Thursday 2:00pm to 7:00pm or 7:30pm (varies). Additional hours may be available and negotiable.
Duties
- Greet patients warmly upon arrival and complete the check in process.
- Verify insurance benefits and process authorizations.
- Answer multiple phone lines; appointment scheduling or inquires directing caller to the appropriate party or handle the caller's needs yourself.
- Schedule appointments for new and returning patients.
- Collect patient payments.
- Review and update Electronic Medical Record (EMR) to ensure accuracy.
- Perform clerical tasks such as data entry, scanning documents and maintaining an organized front desk area.
- Ensure compliance with health information management standards by adhering to HIPAA guidelines during all administrative processes.
Qualifications
- Excellent customer service skills combined with professional phone etiquette and effective communication abilities.
Join our team to provide outstanding administrative support that enhances patient care experiences while ensuring efficient clinic operations!
Pay: $17.50 - $18.00 per hour
Expected hours: 20.0 – 22.0 per week
Work Location: In person
Salary : $18 - $18