Inside Sales Representative

Our client has helped manufacturers tackle reliability challenges. The team holds 25 years of service and over 100 years of experience, taking the time to learn a businesses processes and identify root causes of production issues. Our client helps with solutions such as coatings that reduce friction and wear, repairs that restore like-new performance, and wheels that hold up under the most demanding loads and heat. These solutions are designed to protect equipment investment and reduce day-to-day operating costs.

Location: Fairburn, Georgia- Onsite

Job Description:

The Inside Sales & Client Success Specialist is a mission-critical role responsible for managing and growing our client’s high-volume, repeatable business across all four core silos: Surface Engineering (Coating), RCR/AMP (Mechanical Rebuilds), RV (Wheels), and Resell (Parts). This role serves as the primary internal sales contact, responsible for accurate and timely quoting, order fulfillment coordination, and proactive client communication.

Responsibilities:

• Manage end-to-end quoting process for standard and repeatable business, focusing on C-level accounts and overflow from B-level accounts.
• Serve as the main point of contact for routine customer inquiries, order status updates, lead times, quoting details, updating clients and basic technical questions.
• Prepare and present total cost of ownership summaries for standard quotes to proactively defend our client’s value proposition against low-cost competitors.
• Fully manage all accounts formally transitioned from the Outside Sales team (C-Accounts)

Compensation & Benefits:

• Base = $55k - $65k base salary
• Commission =1% commission on flow, 2% commission on new business
• Uncapped earning potential
• “Top-of-the-line” performers may earn an additional ~$30,000
• Projected Year One Earnings = $75k - $85k
• Health, vision, dental
• 401K
• Vacation
• Paid holidays
• Annual Christmas Bonus (discretionary)