Lead Low Voltage/Security Technician

Job Summary

We are seeking a highly skilled and motivated Lead Low Voltage/Security Technician to oversee the installation, maintenance, and troubleshooting of comprehensive low-voltage electrical and security systems. This role involves leading a team of technicians, ensuring quality service delivery, and maintaining high standards of safety and system performance. The ideal candidate will possess extensive experience in electrical security systems, system design, and field service, with a strong focus on customer satisfaction and technical excellence. Join us to lead innovative security solutions that protect assets and enhance safety across diverse environments.

Duties

• Lead and coordinate the installation, testing, troubleshooting, and repair of low-voltage electrical systems including fire alarms, CCTV surveillance, access control, sensors, IDS (Intrusion Detection Systems), and telecommunication systems.
• Interpret technical drawings, schematics, blueprints, and electrical blueprints to ensure precise system design and integration.
• Manage field service operations by diagnosing equipment issues using hand tools and power tools, performing equipment troubleshooting, and executing repairs efficiently.
• Oversee the wiring of low-voltage electrical systems in compliance with NEC (National Electrical Code) standards while ensuring adherence to safety protocols.
• Provide technical troubleshooting support for complex security system problems involving CCTV cameras, alarm & access control systems, sensors, remote access software, and network connectivity.
• Supervise team members in installing door security system integrations, cabling infrastructure, and interconnecting various security devices for seamless operation.
• Maintain detailed documentation of system configurations, schematics interpretation, installation procedures, and service reports for quality assurance and future reference.
• Collaborate with clients to understand their security needs; assist in alarm system sales by providing expert advice on system design and upgrades.

Qualifications

• Proven experience as a service technician specializing in low-voltage electrical systems, security systems installation, or related fields.
• Strong mechanical knowledge combined with hands-on experience using hand tools, power tools, and cabling techniques for electrical wiring projects.
• Extensive knowledge of fire alarm systems, CCTV surveillance equipment, sensors (motion detectors), IDS (Intrusion Detection Systems), access control hardware, and telecommunication infrastructure.
• Ability to read electrical schematics, blueprints, technical drawings, and interpret complex schematics accurately.
• Familiarity with NEC standards for low-voltage wiring installations; understanding of electrical blueprint reading is essential.
• Excellent customer service skills with the ability to communicate technical information clearly to clients and team members alike.
• Experience in construction or large-scale installation projects involving security or telecommunication systems is preferred.
• Knowledge of remote access software solutions for security monitoring; familiarity with locksmithing or physical security measures is a plus.
• Valid experience in troubleshooting equipment failures related to low-voltage systems; ability to diagnose issues efficiently under pressure.
• Ability to lead a team effectively while managing multiple projects simultaneously; strong organizational skills are essential.

Join our dynamic team where your expertise will make a tangible impact! We are committed to fostering growth through ongoing training opportunities while supporting your professional development in the evolving field of security technology.

Pay: $24.97 - $45.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: Hybrid remote in Roanoke, VA 24019

Salary : $25 - $45