What are the responsibilities and job description for the Bilingual Administrative Assistant position at Pro-Tops?
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Vision insurance
Position Summary:
We are seeking a proactive and highly organized Administrative Assistant to provide direct support to the Head of Operations at Pro-Tops Inc. This role requires a detail-oriented professional who can manage administrative tasks, coordinate schedules, and assist with day-to-day operational needs in a fast-paced environment. The ideal candidate will be proficient in Microsoft Office Suite, Gmail, and Google Docs, while bringing strong organizational skills and adaptability to ensure smooth operations.
About Pro-Tops Inc:
Pro-Tops is a fast-growing national wholesale distributor of kitchen & bath renovation products and materials. PRO-TOPS is the foremost kitchen countertops fabricator in the Charlotte, NC, region.
Our Mission- We create extraordinary living spaces through high-quality products and services for every customer we encounter.
Our Core values are the backbone of our business and guide our hiring process: We S.T.R.I.D.E - with our core values: Service, Transparency, Respect, Inspiration, Dedication, and Excellence.
Performance objectives:
- Provide daily administrative support to the Head of Operations, including scheduling, correspondence, and file management.
- Prepare, edit, and format documents, spreadsheets, and presentations.
- Maintain organized digital and physical filing systems.
- Assist with travel arrangements, meeting coordination, and expense tracking.
- Manage and prioritize incoming emails, calls, and communications in English and Spanish or Portuguese.
- Coordinate meetings, prepare agendas, take meeting notes, and follow up on action items.
- Serve as a liaison between the Head of Operations, internal teams, and external stakeholders.
- Support day-to-day operational projects and ensure deadlines are met.
- Assist in tracking KPIs, compiling reports, and monitoring ongoing initiatives.
- Collaborate with other departments to ensure alignment with operational goals.
Capabilities / Key Competencies:
- Strong organizational and time management skills.
- Excellent written and verbal communication skills (English Spanish or Portuguese).
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Proficiency with Gmail, Google Docs, and Google Drive tools.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong attention to detail and problem-solving abilities.
Education & Experience:
- Minimum of 1 year of experience as an Administrative Assistant or in a similar role.
- Associate Degree.
- Experience supporting managers or department leaders preferred.
- Bilingual proficiency (Spanish or Portuguese) required.
Physical Requirements:
- Office-based position with occasional visits to production or warehouse areas.
- Must be able to sit, stand, and move for extended periods and lift up to 20 lbs if necessary.
Salary : $15 - $21