Senior Client Strategy Manager

Location: Lakewood, NJ
Compensation: $120,000–$150,000
Schedule: Full-time, onsite

About the Opportunity

An established and growing service-based business is seeking a sharp, personable, and highly capable professional to take ownership of a key client-facing function.

This is an excellent opportunity for someone who thrives on building relationships, solving problems, and delivering exceptional service. The ideal candidate will combine strong communication and sales skills with the ability to independently manage complex client requests, develop customized solutions, and drive profitable transactions.

The position offers significant responsibility, autonomy, and long-term growth potential within an expanding company.

Key Responsibilities

• Serve as a primary point of contact for clients, building strong relationships and understanding their individual needs.

• Evaluate client requests and develop thoughtful, customized solutions.

• Research and compare available options, prepare quotes, and guide clients through the decision-making process.

• Manage client relationships and transactions from initial inquiry through completion.

• Identify opportunities to maximize profitability while maintaining exceptional service standards.

• Handle ongoing client communication, questions, changes, and special requests.

• Coordinate with internal support staff to ensure accurate and timely execution.

• Take ownership of daily client-facing activities, ensuring responsiveness, efficiency, and attention to detail.

• Identify opportunities to streamline processes and improve the overall client experience.

• Support future departmental growth and potentially help build and lead a larger team.

Qualifications

• Experience in client relationship management, sales, hospitality, customer service, or another service-oriented environment.

• Exceptional communication and interpersonal skills, with the ability to connect with a wide range of clients.

• Strong problem-solving abilities, resourcefulness, and sound judgment.

• Commercial mindset with an understanding of pricing, profitability, and customer value.

• Highly organized, detail-oriented, and capable of managing multiple priorities.

• Ability to work independently, take initiative, and assume ownership of responsibilities.

• Professional maturity, adaptability, and a collaborative personality.

• Previous management experience is a plus, but not required.

Compensation & Benefits

• Competitive salary of $100,000–$150,000, depending on experience.

• Paid time off and sick leave.

• Paid holidays.

• Opportunity for long-term growth and increased responsibility.