What are the responsibilities and job description for the Warehouse Manager position at Pro-Play Games?
The Warehouse Manager is responsible for overseeing daily warehouse operations and supporting event logistics for conventions, DLCs, Summits, and other large-scale events. This role works in close partnership with the Fulfillment Manager to manage inventory, coordinate event pulls and returns, and supervise warehouse staff. The Warehouse Manager ensures that products and event materials are accurately tracked, organized, and prepared on time while maintaining a safe, efficient, and well-structured warehouse environment.
Key ResponsibilitiesOperations & Event Support
Oversee daily warehouse operations including receiving, storage, picking, packing, and shipping
Coordinate preparation of inventory and materials for events, conventions, DLCs, and Summits
Manage outbound shipments to event locations and inbound returns after events
Ensure accurate reconciliation of inventory before and after events
Collaboration & Leadership
Work closely with the Fulfillment Manager to align on inventory priorities, staffing needs, and workflow
Co-supervise, schedule, and support warehouse and fulfillment staff
Help assign tasks based on operational and event timelines
Assist in training staff on warehouse processes, safety, and event preparation protocols
Inventory Management
Monitor stock levels, product locations, and event materials
Conduct regular cycle counts and support full inventory audits
Investigate and resolve inventory discrepancies in coordination with the Fulfillment Manager
Maintain inventory control systems to minimize loss and maximize accuracy
Staff Supervision
Provide day-to-day direction to warehouse team members
Support performance feedback, coaching, and accountability
Ensure adequate staffing coverage for both daily operations and event preparation
Promote a positive and productive team environment
Safety & Compliance
Maintain a clean, safe, and organized warehouse
Ensure team adherence to safety standards and company policies
Oversee proper handling of pallets, equipment, and ladders
Report and address any equipment or safety concerns promptly
Process Improvement & Reporting
Track operational and event-related KPIs (order accuracy, event readiness timelines, returns processing, etc.)
Identify opportunities to improve storage layout, labeling, and efficiency
Support continuous improvement initiatives across warehouse and fulfillment operations
Provide regular updates to leadership regarding inventory status and event readiness
About Us
About Pro-Play Games
Pro-Play Games (PPG) is a leading gaming and collectibles retailer and events organization dedicated to building community through competitive play and exceptional customer experience. From our retail storefront to large-scale national events, our team supports thousands of players, collectors, and hobbyists each year.
At PPG, we pride ourselves on operational excellence, strong team collaboration, and a fast-paced environment where processes matter and people make the difference. As we continue to grow, we are investing in scalable systems, strong leadership, and team members who are detail-oriented, proactive, and committed to continuous improvement.
Joining Pro-Play Games means being part of a passionate, high-energy team that values:
Teamwork and accountability
Integrity and professionalism
Community and customer focus
Growth and continuous improvement
In addition to core responsibilities, all team members are expected to support and promote an ethical, respectful, and compliant workplace culture. This includes acting with integrity, maintaining confidentiality, treating others with respect, and speaking up when concerns arise. Pro-Play Games is an equal employment opportunity employer and does not discriminate against any qualified individual on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected classification under applicable federal, state, or local law.
Salary : $50,000 - $90,000