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Health Insurance Specialist/ Client Care Specialist

PRO Physical Therapy, Inc.
Hendersonville, NC Full Time
POSTED ON 10/25/2026
AVAILABLE BEFORE 2/21/2027

Health Insurance Specialist/ Client Care Specialist

This position involves serving as a key member of our company's administrative support team. The position involves verifying inurance eligibility and benefits status, securing authorization as required, and documenting key information in the electronic medical record software. Ongoing case management is a critical function in getting clients the care they need. The Medical Insurance Specialist serves as a key liaison between our outsourced billing department, the administrative team, and clinical staff. This Position will cross-train with other front office team-members to assist in other important front office functions including assisting in scheduling and customer service functions.

Opportunity to join the PRO Physical Therapy and Fitness Center family. We are industry and community leaders in providing physical rehabilitation and fitness services.

Health Insurance Verification Specialist

The right candidate for this position has the following attributes:

1. A welcoming smile and positive attitude.

2. Multi-tasking abilities.

3. The ability to handle pressure with grace.

4. Strong computer skills.

5. Detail oriented.

6. Pride in a job well done and ownership in meeting all the requirements of the role.

7. A gift and a heart for excellent customer service.

8. The desire to be a key player in helping our clients meet their life changing goals.

9. Drama free and enjoy a positive teamwork environment.

10. Looking for a long-term relationship/opportunity

This is a full-time position with benefits.

PRO Physical Therapy is a growing, therapist owned rehabilitation practice serving the region with excellence for over 20 years. We are driven to provide patients with the highest level of care. We have a passionate team of people, diverse and loyal patients, and experienced clinicians that collaborate and challenge each other every day. Our workplace is one that fosters professionalism, positivity, teamwork, excellence, and outstanding service to patients.

We appreciate the value of work/life balance, and offer an excellent salary and benefits package, including paid time off and holiday pay, 401k with matching, health insurance, life and long-term and disability insurance.

Job Type: Full-time

Pay: $14.00 - $19.00 per hour

Expected hours: 40.0 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Disability insurance
  • Health insurance
  • Paid time off

Work Location: In person

Salary : $14 - $19

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