What are the responsibilities and job description for the Veterinary Assistant/Receptionist position at Pro Pet Care Clinic?
About the Role
Pro Pet Care is seeking a friendly, dependable Veterinary Assistant/Receptionist to join our small animal clinic team. This role is ideal for someone who enjoys working with people as much as pets and takes pride in clear, compassionate communication.
This is a great entry-level opportunity for individuals interested in starting a career in veterinary medicine. No formal veterinary experience is required—we provide on-the-job training for the right candidate.
Key Responsibilities
Client Communication & Front Desk
- Greet pet owners warmly and professionally in person and by phone
- Schedule appointments and manage client check-in/check-out
- Answer questions, relay information accurately, and direct concerns to the medical team
- Communicate clearly and compassionately with clients, especially in stressful or emotional situations
- Help educate clients on basic care instructions as directed by the veterinary team
Animal Care & Clinic Support
- Assist veterinarians and technicians during exams and treatments
- Gently restrain dogs and cats to ensure safety and comfort
- Prepare and clean exam rooms and treatment areas
- Clean kennels, cages, and clinic equipment
- Observe animal behavior and communicate concerns promptly to the medical team
- Stock supplies and help keep the clinic organized
Qualifications
- High school diploma or equivalent
- Strong communication and customer service skills
- Ability to listen actively, follow instructions, and relay information accurately
- Calm, professional demeanor in a fast-paced environment
- Genuine love for animals, especially dogs and cats
- Willingness to learn and take direction
- Positive attitude and strong work ethic
- Prior experience in customer service, reception, or animal care is a plus but not required
Physical Requirements
- Ability to stand for extended periods
- Ability to lift up to 40–50 lbs
- Comfortable handling animals of different sizes and temperaments
What We Offer
- On-the-job training and mentorship
- Supportive, team-oriented workplace that values communication
- Opportunity to grow in the veterinary field
- Employee discounts on veterinary services (if applicable)
- Competitive pay based on experience
How to Apply
Please submit your resume and a brief note explaining your interest in working with animals and your communication or customer service experience to: propetcareut@gmail.com
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: 20.0 – 35.0 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $12