What are the responsibilities and job description for the Withdrawal Specialist position at PrizePicks?
Who We Are
Love sports? Attracted to the startup hustle? This role might be perfect for you!
PrizePicks is the largest independently owned Daily Fantasy Sports (DFS) platform in North America. Centered around real-money over/under predictions, PrizePicks allows sports fans to play against the numbers rather than each other, and it is the simplest variety of daily fantasy sports with the widest breadth of sports coverage of any DFS operator. Boasting partnerships to date with the Atlanta Falcons, Atlanta Braves, and Miami Marlins, as well as Ghost Gaming, PrizePicks is currently the closest legal alternative to legal mobile sports betting in the majority of the United States. With an existing digital footprint covering more than 60 percent of the U.S. population, PrizePicks is the most accessible type of game for the masses. The company is headquartered in Atlanta, remote is an option for the immediacy of this position. If you would like to view our product, it can be found on the App Store and Google Play, as well as on the web at prizepicks.com.
About This Role
We are looking for a part-time Withdrawal Specialist to assist in ensuring our members receive their withdrawals in a timely manner and to monitor withdrawals for potential fraudulent activity. The ideal candidate has experience in fraud prevention, is self motivated, and detail oriented. An average day in this role would include approving withdrawal requests for members, processing withdrawals, and identifying potential fraudulent withdrawals.
Responsibilities Include
- Approve all outstanding withdrawals every day Monday through Friday.
- Monitor incoming withdrawal requests for potential fraudulent activity.
- Ensure failed withdrawals are communicated to the member support team and the customer.
- Constant communication with Member Support, Engineering, and Game Operations regarding any issues that may arise.
Qualifications & Preferred Skills
- Deep passion for sports & startups
- Attention to detail, especially when dealing with money
- Excellent written and verbal communicator
- Sense of urgency when working
- Comfortable working in fast-paced & highly collaborative startup environment
- Ability to multitask, prioritize and manage time effectively
- Ability to work autonomously as part of a fast-growing team
- Strong understanding of sports vocabulary
- Experience with data verification
- Swift problem solver
Benefits
- Medical, Dental, Vision, Life, and LTD insurance
- Flexible work schedule
- Unlimited PTO policy
- Employee referral program
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. PrizePicks reserves the right to change duties, responsibilities and activities at any time with or without notice. PrizePicks is an equal opportunity employer.