What are the responsibilities and job description for the Systems Administrator position at Private Label Staff?
Overview
We are seeking a Systems Administrator to support and maintain a cloud-based enterprise procurement platform (“Next Gen”) that supports modernized procurement operations and business processes. This role will be responsible for system administration, user support, configuration management, troubleshooting, and ongoing optimization of the platform to ensure stability, security, and performance.
The ideal candidate will have experience supporting enterprise SaaS or cloud-based systems, strong troubleshooting skills, and the ability to work cross-functionally with technical teams and business stakeholders.
Key Responsibilities
- Administer and maintain the Next Gen cloud-based procurement platform
- Monitor system performance, availability, and functionality to ensure operational stability
- Manage user access, permissions, and role-based security controls
- Configure system settings, workflows, and platform modules to support business needs
- Troubleshoot system issues and coordinate resolution with internal teams and vendors
- Support system updates, enhancements, and release management activities
- Create and maintain system documentation, processes, and user guides
- Assist with testing new features and system functionality before deployment
- Support integrations between the platform and other enterprise systems
- Ensure compliance with security, governance, and operational standards
Qualifications
- 3 years of experience in Systems Administration or Application Administration
- Experience supporting cloud-based or SaaS platforms
- Strong understanding of user administration, access controls, and system configuration
- Experience troubleshooting system issues and supporting end users
- Familiarity with enterprise workflows, business systems, or procurement platforms preferred
- Strong documentation and communication skills
- Bachelor’s degree or equivalent experience
Preferred Experience
- Experience supporting procurement, ERP, or financial systems
- Experience with system integrations and API connectivity
- Knowledge of cloud environments and enterprise application support
- Experience in government or highly regulated environments preferred