What are the responsibilities and job description for the Medical Practice Manager position at PRIVATE DERMATOLOGY PRACTICE?
Company Description
Multiple provider dermatology practice in the Frisco/Prosper area.
Role Description
We are seeking an organized, experienced, and dynamic Medical Practice Administrator to oversee the daily business, operational, and administrative functions of our thriving medical practice. In this role, you will ensure a high standard of patient care, and a supportive environment for our clinical and front-office staff.
Key Responsibilities
- Daily Operations: Oversee day-to-day clinic workflows, scheduling, patient flow, and facility maintenance to ensure a smooth and efficient patient experience.
- Staff Management: Lead hiring, onboarding, training, scheduling, performance evaluations, and supervision for administrative and front-desk personnel.
- Financial & Revenue Cycle Oversight: Manage practice financials, payroll processing and monitor billing and insurance/revenue cycle performance.
- Compliance & Safety: Maintain strict adherence to HIPAA privacy laws, OSHA safety guidelines, and federal, state, and local healthcare regulations.
- EHR & Technology Management: Serve as a key administrator for Electronic Health Records (EHR) and Practice Management systems, phone systems, troubleshooting issues and optimizing tech use.
- Patient Relations: Address escalated patient inquiries, feedback, or billing disputes with professionalism and empathy in a timely manner.
- Inventory & Vendor Management: Monitor medical and office supply inventory, handle purchasing, and maintain vendor contracts.
- Ownership relations: Collaborate effectively with the physician owner to support the practice’s vision while maintaining a mutually respectful working relationship.
Qualifications
- Education: Coursework in medical practice management or equivalent practical experience preferred.
- Experience: Minimum of 2–5 years of management or administrative experience in a medical office, clinic, or private practice setting.
- Certifications: Certified Practice Manager (such as CPPM) or Certified Medical Office Manager credentials are a strong plus.
- Technical Skills: Proficiency with EHR/EMR platforms preferably eClinical Works, Microsoft Office , and basic financial/accounting software (e.g., QuickBooks).
- Core Competencies: Strong leadership, verbal/written communication, problem-solving, and conflict-resolution skills.