What are the responsibilities and job description for the Insurance Coordinator position at Private Dental Office?
Overview
Our private dental office is seeking a Front Office/Insurance Coordinator to join our team in Helotes, TX! We place great emphasis on teamwork and promote collaborative efforts within our team. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!
Schedule
- Full-time
- Monday through Friday
Benefits
- Monthly bonus opportunities
- Medical, dental, vision, and life insurance
- PTO and paid holidays
- 401(k) options
Responsibilities
- Insurance verifications
- Treatment plan presentations
- Communicate treatment options in detail to the patient and/or the responsible party
- Confidently present financing options that meet the patients’ needs
- Contact new patient inquiries and referrals
- Provide outstanding customer service to patients and referring facilities
- Schedule optimization
- Consultation/recall follow-up
- Assists with billing and collections, past due AR
- Financial tracking for ortho accounts
Qualifications
- 1 years of prior dental front office insurance verification experience is required
- Prior dental assisting background preferred but not required
- Knowledge of Eaglesoft software
- Previous experience and familiarity with dental coding, insurance processing
- Bilingual in Spanish is preferred
Go-getter with a knack for sales, who derives joy from transforming smiles and lives with a positive, energetic personality
Strong communication and customer service skills
Strong understanding of dental insurance plans and documentation
Organizational skills- must be able to manage time properly and keep the workspace orderly
Must be a team player, flexible, and able to adapt to changes in the schedule, handling cancellations and rescheduling adeptly
Must be able to multitask – maintain a positive demeanor, stay calm under pressure, and contribute positively
Computer proficiency includes computer, internet, and scheduling software
Strong communication and interpersonal skills
Excellent organizational and multitasking skills
Must be able to explain insurance benefits, co-pays, deductibles, and provide costs to patients
Detail Oriented
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