Surgical Scheduler

Overview

The Retina Group of washington 

Under direct supervision, responsible for the coordination of procedures and surgical services that includes but not limited to coordinating with physicians, reserving operating rooms, scheduling anesthesia, and surgical assistants, providing pre-operative instructions and testing information to patients, obtaining test results, obtaining insurance authorization, and communicating surgical details to patients. Follows standard procedures and pre-established guidelines to complete tasks. May help orient and train co-workers. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology’s Shared Values. May help orient, train, and assign work of new employees.

Patrange : $19 - $29.76/hr. 

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Plans, implements, coordinates, evaluates and promotes the continuity of care consistent with established standards and practices, including the verification of allergies and medications as it pertains to the surgery Coordinates tasks associated with case scheduling to include completion of all required pre-surgery/procedure tasks, based on type of case: Coordinates and reviews pre-operative appointments with/for the patient, including clearance tests, procedures, and other diagnostic imaging tests as needed Notifies any needed representatives of surgery case (e.g., Vendors, First Assists, etc.)

Completes and sends H&P, surgical order, and any required documentation to physician for review/signature Completes & sends all required scheduling documentation and special equipment/supply needs to surgical facility, including but not limited to authorization/pending authorization information, consent forms, or clearances May manage “Global Period” alerts in EMR and/or Practice Management System for applicable surgeries Ensures all pertinent documents are scanned into EMR, including signed surgery orders, consents, clearances, authorizations, pathology reports, OP Notes Confirms surgery scheduled date with the patient, facility, anesthesia, and any other vendors Ensures timely and effective acquisition of necessary authorizations and pre-certifications with appropriate CPT and ICD-10 codes for all scheduled procedures and surgeries, while acting as a patient advocate and liaison between the patient, payor, office, and facility to address inquiries and escalate issues Ensures any additional appointments are scheduled, either self or via Physician clinic scheduler, such as in-office procedures, post operative, and follow up appointments Releases any OR blocks with surgical facilities in accordance with stated policy If directed by clinic leadership, administer and process financial and patient care commitments (with any additional staff as appropriate)  Notify appropriate personnel of a subject procedure for any type of prepayment/collection performed Provide any needed contact information for financial questions/concerns

CORE COMPETENCIES

Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; accesses and uses other expert resources when appropriate. 

Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.  Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.  Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.  Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies. 

Qualifications

WORKING CONDITIONS:

Environment (Medical Clinic, Physician Suite): The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

There is a possible exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology/or surgery center environment.

Physical Requirements (Lifting, standing, etc.): The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Requires full range of body motion including manual and finger dexterity, and eye-hand coordination.  Occasionally lifts and carries items weighing up to 40 lbs.  Requires corrected vision and hearing to normal range. (This description is general in nature and is not intended to be an exhaustive list of all responsibilities. Other duties may be assigned with or without an addendum as needed to meet company goals or site/location specifics.)

Salary : $19 - $30