What are the responsibilities and job description for the Office Manager/Bookkeeper position at PRINTLINK LLC?
Office Manager / Bookkeeper
PrintLink — Cookeville, TN | Full-Time, On-Site | Monday–Friday, 8:00 AM – 5:00 PM
About PrintLink
For 30 years we've handled printing for businesses across the Upper Cumberland — business cards, brochures, banners, signage, and vehicle wraps.
The Role
Oversee invoicing, collections, and reconciliation, along with customer coordination that will keep jobs moving from initial order to delivery.
What You'll Do
- Invoice completed jobs and manage the full AR cycle
- Reconcile accounts and process daily deposits in QuickBooks
- Set up new customer accounts, run credit terms, and maintain resale/tax-exemption certificates
- Process emails, enter work orders, and track jobs through production
- Handle walk-in and phone customers — order status and payment questions
- Process employee time cards and support payroll
- Manage vendor invoices and purchase orders
- Keep customer files, pricing records, and office supplies in order
What You Need
- Years of accounts receivable, bookkeeping, or office management experience
- Proficiency in QuickBooks and Excel
- Strong attention to detail and the judgment to prioritize when several jobs are urgent at once
- Printing, signage, or manufacturing experience is a plus, not a requirement
Ability to Commute:
- Cookeville, TN 38506 (Preferred)
Work Location: In person