What are the responsibilities and job description for the Quality Assurance Specialist position at Print On Demand?
Operations
We’re not one brand or one type of team. We’re a fast-growing global company made up of many disciplines – all working toward a shared goal: to power great brands, experiences, and people.
About The Role
As a Quality Assurance (QA) Specialist, you will bridge hands-on technical execution with data-driven process improvement. Reporting to the QA Senior Lead, you will own quality audits, defect investigations, and process validations on the production floor. You will monitor site-level metrics, investigate production risks, and drive root cause analyses across print-on-demand methods (DTG, DTF, EMB, SUB). This is a global role: beyond local site quality, you will own specific production techniques network-wide, driving quality standards across all facilities.
Your Daily Tasks Will Include
Formed in 2024 through the merger of Printful, Printify, and Snow Commerce, we bring together tech, talent, and infrastructure to help people turn ideas into beautiful products.
From solo creators to entertainment giants, FYUL powers merch that connects with millions, backed by advanced tech, premium production, and global reach.
We're a fast-growing global company working toward powering great brands, great experiences, and great people.
We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications, merit, and work experience.
If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job.
Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team!
AS Printful Latvia (Reģ. Nr. 40203050078)
Team Operations Role Quality Assurance Specialist Locations Latvia, Lidostas Parks
Our Hiring Process
Intro Chat
If our Talent Acquisition Team believes that you could be a great fit for the role, we’ll invite you to a 30-45-minute introductory call. Our goal is to learn about your relevant experiences, skills, and motivations. This is also your chance to ask any questions you may have about FYUL.
Practical Task
Some roles require our candidates to complete a practical assignment. It helps us assess your problem-solving skills and your ability to complete the duties required for the role.
These can come in the form of a take-home assignment or a live session where a dedicated team member will guide you through the process and answer any of your questions.
Hiring Manager Interview
The next step is a 30-60-minute call to meet the hiring manager. The goal of this call is to assess if you have the skills necessary for the role. Expect more detailed questions about your experience and some situational or behavioral questions.
Decision and Offer
Once all of your interviews are done, our team will get together to review everyone’s feedback and make a decision.
If we decide that you are the best candidate for the role, our recruiter will reach out to you with an offer.
Once you have accepted the offer, our HR Operations Team will contact you to walk you through the contract signing process.
And that’s it! Your FYUL journey begins!
jobs--overlay#unobserveClickOutside common--modal:closed->jobs--overlay#observeClickOutside " data-jobs--overlay-overlay-value="false" data-jobs--overlay-overlay-class="!fixed flex flex-col inset-0 rounded-t-6 shadow-job-form-overlay z-career-job-application-form-overlay" data-jobs--overlay-minimize-button-hidden-class="hidden" data-careersite--jobs--form-overlay-target="form" style="--topOffset: 40px; --overlayDuration: 300ms;">
Operations
We’re not one brand or one type of team. We’re a fast-growing global company made up of many disciplines – all working toward a shared goal: to power great brands, experiences, and people.
Loading application form
- Latvia, Lidostas Parks
We’re not one brand or one type of team. We’re a fast-growing global company made up of many disciplines – all working toward a shared goal: to power great brands, experiences, and people.
About The Role
As a Quality Assurance (QA) Specialist, you will bridge hands-on technical execution with data-driven process improvement. Reporting to the QA Senior Lead, you will own quality audits, defect investigations, and process validations on the production floor. You will monitor site-level metrics, investigate production risks, and drive root cause analyses across print-on-demand methods (DTG, DTF, EMB, SUB). This is a global role: beyond local site quality, you will own specific production techniques network-wide, driving quality standards across all facilities.
Your Daily Tasks Will Include
- Auditing: Perform regular process and SOP adherence audits; support global site audits as needed.
- Analytics: Use PowerBI, Looker, and Jira to monitor quality metrics, identify trends, and propose data-backed improvements.
- Investigations: Lead root cause analyses for production rejections, customer complaints, and high-priority escalations.
- Escalation Management: Serve as the point of contact for quality escalations; coordinate corrective actions and communicate resolutions.
- Collaboration: Partner with Production, R&D, and Engineering to communicate gaps, support testing, and integrate new product launches.
- Documentation: Maintain quality standards, control guidelines, and product placement documentation.
- Project Ownership: Execute internal projects and support leadership-led initiatives.
- Technical Aptitude: Experience with print-on-demand production (DTG, embroidery, sublimation) and quality control methodologies.
- Analytical Mindset: Data-driven problem solver; experience translating metrics into actionable corrective actions.
- Strong Execution: Ability to structure tasks, manage multiple investigations, and maintain attention to detail.
- Communication: Professional English fluency; ability to present data and coordinate cross-functional, multi-cultural teams.
- Adaptability: Ability to balance desk-based analysis with intensive, on-the-floor audits.
- Mobility: Willingness to travel (up to 10-15%). Background in industrial engineering, manufacturing, or QMS is a plus.
- Monthly salary EUR 1,800–2,400 gross, depending on work experience, education, and skills
- A global, inclusive team that’s as supportive as it is ambitious and serious about getting things done
- An opportunity to work remotely and in a modern and welcoming office in Riga
- Flexible working hours (start your day as late as 11 AM)
- Private health insurance
- 2 extra paid days off to focus on your mental or physical well-being
- 1 extra paid day off to celebrate a Birthday or any other celebration of your choice
- Internal and external learning opportunities
- Access to mentorship, internal meetups, and hackathons, both on-site and online
- Free and healthy lunch if you work from the Rīga office
- Design and order your own merch using our platforms with an employee discount
- Exciting team-building events and parties you’ll never forget!
Formed in 2024 through the merger of Printful, Printify, and Snow Commerce, we bring together tech, talent, and infrastructure to help people turn ideas into beautiful products.
From solo creators to entertainment giants, FYUL powers merch that connects with millions, backed by advanced tech, premium production, and global reach.
We're a fast-growing global company working toward powering great brands, great experiences, and great people.
We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications, merit, and work experience.
If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job.
Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team!
AS Printful Latvia (Reģ. Nr. 40203050078)
Team Operations Role Quality Assurance Specialist Locations Latvia, Lidostas Parks
Our Hiring Process
Intro Chat
If our Talent Acquisition Team believes that you could be a great fit for the role, we’ll invite you to a 30-45-minute introductory call. Our goal is to learn about your relevant experiences, skills, and motivations. This is also your chance to ask any questions you may have about FYUL.
Practical Task
Some roles require our candidates to complete a practical assignment. It helps us assess your problem-solving skills and your ability to complete the duties required for the role.
These can come in the form of a take-home assignment or a live session where a dedicated team member will guide you through the process and answer any of your questions.
Hiring Manager Interview
The next step is a 30-60-minute call to meet the hiring manager. The goal of this call is to assess if you have the skills necessary for the role. Expect more detailed questions about your experience and some situational or behavioral questions.
Decision and Offer
Once all of your interviews are done, our team will get together to review everyone’s feedback and make a decision.
If we decide that you are the best candidate for the role, our recruiter will reach out to you with an offer.
Once you have accepted the offer, our HR Operations Team will contact you to walk you through the contract signing process.
And that’s it! Your FYUL journey begins!
jobs--overlay#unobserveClickOutside common--modal:closed->jobs--overlay#observeClickOutside " data-jobs--overlay-overlay-value="false" data-jobs--overlay-overlay-class="!fixed flex flex-col inset-0 rounded-t-6 shadow-job-form-overlay z-career-job-application-form-overlay" data-jobs--overlay-minimize-button-hidden-class="hidden" data-careersite--jobs--form-overlay-target="form" style="--topOffset: 40px; --overlayDuration: 300ms;">
Operations
- Latvia, Lidostas Parks
We’re not one brand or one type of team. We’re a fast-growing global company made up of many disciplines – all working toward a shared goal: to power great brands, experiences, and people.
Loading application form