What are the responsibilities and job description for the Voter Registration (Elections Assistant) position at Prince William County?
Introduction
Are you passionate about public service and committed to providing excellent customer service? The Prince William County Office of Elections is seeking a detail-oriented, technology-proficient professional with strong communication skills and a positive attitude to join our team.
The Voter Registration Assistant supports accurate maintenance of voter records and assists in administering fair, secure, equitable, and transparent elections. Responsibilities include data entry, records processing, general office support, and providing assistance to voters in person, by telephone, and in writing.
All employees of the Prince William County Director of Elections serve as sworn public election officials. Employees must exercise sound judgment, maintain political neutrality, safeguard confidential information, and perform complex election-administration duties in accordance with federal, state, and local election laws. Employees may be cross-trained and temporarily assigned to voter registration, absentee voting, candidate services, election officer administration, logistics, or other operational areas as needed.
Please note: This is an at-will position that serves at the pleasure of the Director of Elections.
About This Role
The Voter Registration Assistant performs progressively responsible administrative, clerical, records management, and customer service duties supporting voter registration and local, state, and federal elections in Prince William County.
Work is performed independently under the general supervision of the Chief Deputy Registrar or designee. Duties are completed in accordance with the requirements of the Electoral Board, the Director of Elections, and applicable election laws, regulations, policies, and procedures.
Primary Responsibilities
Prince William County offers professional development opportunities and a comprehensive benefits package that may include:
Preferred Qualifications
This is a full-time position scheduled to work 37.5 hours per week.
The regular schedule is Monday through Friday, from 8:30 a.m. to 4:30 p.m., with a 30-minute unpaid lunch break.
Election periods may require mandatory overtime, extended workdays, evening and weekend work, and holidays. Leave availability may be limited during designated peak election periods.
The selected candidate will work primarily at the Office of Elections’ Main Office in Manassas, Virginia.
Hiring Salary Range - $19.41–$28.00/HR.
The starting salary will be based on qualifications, relevant experience, and internal equity.
We Also Offer Great Benefits, Including
NOTE: The above position description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the department's business needs. To view the class description in its entirety, click here.
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
SEE YOURSELF HERE!
Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.
Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.
The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:
Prince William County Benefit Programs
01
By submitting this application, I understand the following: 1) Only the information provided on my application is used to determine my qualifications; 2) My resume will not substitute for the education, work experience, and required fields on the Prince William County application; 3) Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4) If selected, my employment dates will be verified for the past three (3) years (if applicable), with a required reference from my current or most recent employer.
Please select your highest level of completed education. Your response must match the education documented in your application.
How many years of experience or documented training do you have in data entry, word processing, spreadsheets, or similar computer applications?
Please Select Each Statement That Applies To You
Have you previously served as an election officer or worked in election administration?
Please select each Microsoft Office application in which you are proficient:
Please select each task in which you have professional experience. Your responses must be supported by the work history included in your application.
Do you have experience safeguarding confidential customer, employee, financial, medical, legal, or government information?
This position requires employees to complete complex administrative tasks accurately while answering telephone calls and assisting voters at the public counter. Do you have professional experience providing in-person counter or front-desk customer service?
Do you have experience entering, reviewing, or maintaining records in a secure or restricted-access database?
Do you have professional experience completing detailed administrative or data-entry work accurately and efficiently under firm deadlines?
Please select each application or software package with which you have experience:
Are you passionate about public service and committed to providing excellent customer service? The Prince William County Office of Elections is seeking a detail-oriented, technology-proficient professional with strong communication skills and a positive attitude to join our team.
The Voter Registration Assistant supports accurate maintenance of voter records and assists in administering fair, secure, equitable, and transparent elections. Responsibilities include data entry, records processing, general office support, and providing assistance to voters in person, by telephone, and in writing.
All employees of the Prince William County Director of Elections serve as sworn public election officials. Employees must exercise sound judgment, maintain political neutrality, safeguard confidential information, and perform complex election-administration duties in accordance with federal, state, and local election laws. Employees may be cross-trained and temporarily assigned to voter registration, absentee voting, candidate services, election officer administration, logistics, or other operational areas as needed.
Please note: This is an at-will position that serves at the pleasure of the Director of Elections.
About This Role
The Voter Registration Assistant performs progressively responsible administrative, clerical, records management, and customer service duties supporting voter registration and local, state, and federal elections in Prince William County.
Work is performed independently under the general supervision of the Chief Deputy Registrar or designee. Duties are completed in accordance with the requirements of the Electoral Board, the Director of Elections, and applicable election laws, regulations, policies, and procedures.
Primary Responsibilities
- Register qualified citizens to vote and process voter registration applications and updates.
- Review and maintain voter records for accuracy, completeness, eligibility, and compliance.
- Provide professional assistance to voters by telephone, email, mail, and in person.
- Perform accurate data entry, word processing, spreadsheet preparation, scanning, filing, and general office duties.
- Safeguard confidential voter records and other sensitive information.
- Assist with in-person early voting and mail-in voting.
- Operate computers, copiers, scanners, fax machines, multiline telephones, and other standard office equipment.
- Interpret and explain election-related policies, procedures, deadlines, and requirements.
- Assist with candidate filings, campaign reports, and related records.
- Prepare, inventory, organize, and deploy Election Day supplies and materials.
- Support election preparation, Election Day operations, canvass activities, and other departmental needs.
Prince William County offers professional development opportunities and a comprehensive benefits package that may include:
- Medical, dental, and vision coverage
- Paid leave and holidays
- Virginia Retirement System benefits
- Life insurance
- Employee wellness programs
- 8th-grade education
- Up to 12 months of related experience
Preferred Qualifications
- Two to three years of experience or documented training in data entry, word processing, spreadsheets, or other basic computer applications.
- Experience using Microsoft Word, Excel, Outlook, and PowerPoint.
- Experience using Airtable, Google Workspace, or similar applications.
- Knowledge of modern office practices, procedures, and equipment.
- Strong business writing, spelling, oral communication, and problem-solving skills.
- Accurate and efficient typing and data-entry skills.
- Experience providing front-counter, telephone, or face-to-face customer service.
- Experience assisting individuals with complex, sensitive, or time-critical concerns.
- Experience resolving customer concerns or confrontational situations professionally.
- Experience in maintaining confidential records or working with secure databases.
- The ability to interpret and clearly explain policies and procedures.
- The initiative to work independently and collaboratively as part of a team.
- Experience working under strict deadlines while managing multiple priorities.
- Previous experience serving as an election officer or working in election administration.
- Flexibility to accommodate the seasonal and deadline-driven nature of election operations.
- Must be a resident and registered voter in the Commonwealth of Virginia, or eligible to meet this requirement before employment.
- Must possess a valid driver’s license.
- Must successfully complete a DMV records check.
- Must remain politically neutral while performing official duties.
- Must provide consistent and impartial service to voters, candidates, political parties, and members of the public.
- Must protect confidential and sensitive information.
- Must be able to occasionally lift, carry, load, and move election supplies and equipment weighing up to 40 pounds, with or without reasonable accommodation.
- Must demonstrate sustained attention to detail, accurate high-volume data entry, effective prioritization, and the ability to meet statutory deadlines with minimal supervision.
- Applicants must possess a valid driver’s license, successfully complete a DMV records check, and be registered—or eligible to become registered—to vote in the Commonwealth of Virginia.
- The selected candidate must successfully complete the required election-administration training and maintain knowledge of changing laws, procedures, systems, and deadlines.
This is a full-time position scheduled to work 37.5 hours per week.
The regular schedule is Monday through Friday, from 8:30 a.m. to 4:30 p.m., with a 30-minute unpaid lunch break.
Election periods may require mandatory overtime, extended workdays, evening and weekend work, and holidays. Leave availability may be limited during designated peak election periods.
The selected candidate will work primarily at the Office of Elections’ Main Office in Manassas, Virginia.
Hiring Salary Range - $19.41–$28.00/HR.
The starting salary will be based on qualifications, relevant experience, and internal equity.
We Also Offer Great Benefits, Including
- Retirement from the Virginia Retirement System (VRS)
- 401a and 457 retirement savings and investment plans
- Paid Annual Leave
- Paid Personal Leave
- Paid Sick Leave
- Paid Holidays
- Optional Group Medical and Dental Health Plans
- Optional Group Life Insurance
- An Employee Assistance Program (EAP)
- Career Development Opportunities
NOTE: The above position description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the department's business needs. To view the class description in its entirety, click here.
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
SEE YOURSELF HERE!
Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.
Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.
The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:
- Temporary
- Provisional
- Seasonal employees
Prince William County Benefit Programs
01
By submitting this application, I understand the following: 1) Only the information provided on my application is used to determine my qualifications; 2) My resume will not substitute for the education, work experience, and required fields on the Prince William County application; 3) Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4) If selected, my employment dates will be verified for the past three (3) years (if applicable), with a required reference from my current or most recent employer.
- Yes, I acknowledge and understand the above statement and wish to continue in this process.
- No, I do not wish to proceed any further in this process.
Please select your highest level of completed education. Your response must match the education documented in your application.
- Bachelor's Degree or higher
- Associate's Degree
- High School Diploma or GED
- Eighth-grade education or equivalent
- None of the above
How many years of experience or documented training do you have in data entry, word processing, spreadsheets, or similar computer applications?
- 4 or more years
- 3 years
- 2 years
- 1 year
- Less than 1 year
- No experience
Please Select Each Statement That Applies To You
- I am a resident and registered voter in the Commonwealth of Virginia, or I am eligible to meet this requirement before employment.
- I possess a valid driver’s license.
- I am willing and able to complete a DMV records check.
- I can occasionally lift and move materials weighing up to 40 pounds, with or without reasonable accommodation.
- None of the above
Have you previously served as an election officer or worked in election administration?
- Yes
- No
Please select each Microsoft Office application in which you are proficient:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Other Microsoft 365 applications
- None of the above
Please select each task in which you have professional experience. Your responses must be supported by the work history included in your application.
- Daily interaction with the public
- Front-desk or receptionist duties
- Processing customer transactions by telephone
- Processing customer transactions face-to-face
- Resolving customer concerns or complaints
- Maintaining the confidentiality of customer information
- Performing general clerical duties
- No or limited customer-service experience
Do you have experience safeguarding confidential customer, employee, financial, medical, legal, or government information?
- Yes
- No
This position requires employees to complete complex administrative tasks accurately while answering telephone calls and assisting voters at the public counter. Do you have professional experience providing in-person counter or front-desk customer service?
- Yes
- No
Do you have experience entering, reviewing, or maintaining records in a secure or restricted-access database?
- Yes
- No
Do you have professional experience completing detailed administrative or data-entry work accurately and efficiently under firm deadlines?
- Yes
- No
Please select each application or software package with which you have experience:
- Airtable
- Google Docs
- Google Sheets
- Google Drive
- None of the above
- Required Question
Salary : $19 - $28