What are the responsibilities and job description for the Intake Coordinator position at Prince George's County Government?
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Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.
The Prince George’s County Department of The Environment is currently seeking qualified applicants to fill an Intake Coordinator (Community Development Aide I/II), grade A05-A07 position, in the Animal Services Division.
About the Position
This is entry to full performance level Intake coordinator position working in the area of animal management. Promptly greets the public both in person and over the telephone to provide animal intake and rehoming opportunities. Understands and adheres to intake procedures to make appropriate recommendations for the animals. Communicates with relevant staff as to ensure proper disposition and return to owner of animals. Work assignments are performed under the general supervision of a higher-level administrative manager.
About the Agency
The Department of the Environment works for a healthy, beautiful and sustainable County through programs that provide clean water, flood control, recycling and waste management, litter prevention, sustainable animal management and pet adoption in partnership with residents and other stakeholders. Some of our core services include providing clean water services (Stormwater Management Division); flooding prevention for buildings and structures (Sustainability Division and Stormwater Management Division); collecting, processing and diverting waste from the County-operated landfill, commercial facilities and householders (Resource Recovery Division); providing sustainability services to reduce greenhouse gas and emission (Sustainability Division); and facilitating pet adoptions, managing an animal holding facility, issuing pet licenses, investigating cruelty complaints and conducting humane outreach and education events (Animal Services Division).
Greets the public as they arrive to the shelter in a professional manner at all times.
Prepares and enters animal information in computer accurately.
Scans all animals to determine if the animal has a microchip.
Processes RTOS (Return to Owners) transactions.
Thoroughly cleans intake kennels and cages.
- Completion of the tenth (10th) school grade.
- Residence in the Prince George's County area.
- Demonstrated interest in civic or community affairs.
One (1) year of experience working with animals in a professional capacity.
High School diploma or G.E.D.
One (1) year of experience working in a Customer Service role.
One (1) year of experience in inspection and code enforcement work to ensure compliance with animal control codes, ordinances, and standards.
Possess and maintain a valid driver's license.
Job Location: 3750 Brown Station Road, Upper Marlboro, MD 20774
Conditions of Employment: Upon selection, the candidate must:
Meet all training and performance standards and demonstrate proficiency as required by the agency.
Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.
Salary : $32,136 - $53,460
