Intake Coordinator

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are currently seeking an Intake Coordinator in Rockville, MD. The Intake Coordinator is the point person responsible for the overall coordination and facilitation of
program admissions. This person is responsible for the admission processes of new individuals and all functions keeping existing individuals current and in good standing. Reporting directly to the Intake Supervisor for Pennsylvania, the Intake Coordinator is responsible for the oversight of individual data and authorizations in Therap, facilitation of new admissions upon intake, and the generating of billing methods in Therap.

Responsibilities

• Collecting and uploading all necessary admission documentation, such as SSA award letters, birth certificates, Medicaid cards, IDs, etc.
• Assure service authorizations in Therap are created and maintained to avoid loss of services and payments
• Attends pre-placement meeting for all new admissions to ensure all necessary documents are collected prior to an admission
• Enroll/Admit all individuals into Therap
• Assure new residents and amendments to services are updated and/or entered in Therap
• Assisting directors with completing rep payee, room and board, eligibility determination, and any other pertinent applications/contracts.
• Enter, review, and update authorizations for all PA individuals.
• Weekly generating of Attendance and ISP Data in Therap and communicating completion to the billing department
• Works Collaboratively with billing department and regional offices for troubleshooting issues impacting billing and cash flow
• Other duties as assigned by Intake Supervisor

Educational and Work Experience

• Excellent verbal, written, interpersonal and communication skills
• Knowledge and understanding of local and regional regulatory operations
• Knowledge and understanding of state regulations
• Understanding and commitment to community-based support for persons with disabilities
• Experience with intake and admissions
• Excellent time management skills
• Familiarity with Social Security and Medicaid
• Working Knowledge of ICD-10 codes
• Therap experience is a plus
• Proficiency in Microsoft Outlook, Word and Excel
• High school diploma or equivalent
• Ability to establish a comfortable and supportive relationship with individuals receiving support and team members.
• General understanding of ODP and Waiver services preferred.
• Experience with HCSIS, and Promise is a

Working Conditions

• May be required to be on-call in cooperation with other management staff
• Moderate overtime required throughout the year
• Minimal hazards, general office working conditions
• Valid Drivers License with good driving record.

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities

Community Options is an Equal Opportunity Employer M/F/D/V