What are the responsibilities and job description for the Patient Service Representative (PSR) - New Dental Office Opening Soon position at Primecare Benefits Inc.?
🏥 We're Hiring: Patient Service Representative (PSR)
📍 Las Vegas, NV | Integrated Medical Center – New Office Opening Soon!
✨ Why You'll Love It Here
Join a brand-new dental office located within a large, integrated healthcare center offering medical, dental, vision, pharmacy, physical therapy, and chiropractic care-all under one roof.
As a Patient Service Representative (PSR), you'll be one of the first people patients interact with and play a critical role in creating an exceptional experience from the moment they walk through our doors.
If you're friendly, organized, customer-focused, and thrive in a fast-paced environment, we'd love to meet you.
🧭 What You'll Do
• Greet and check in patients with professionalism and warmth
• Schedule and confirm appointments
• Answer incoming phone calls and assist patients with questions
• Verify insurance eligibility and obtain necessary patient information
• Collect co-pays, payments, and update patient accounts
• Maintain accurate patient records and documentation
• Coordinate patient flow and communicate with clinical staff
• Assist with appointment reminders and recall efforts
• Support office operations to ensure a smooth patient experience
• Help create a welcoming and positive environment for every patient
💼 What We're Looking For
• Previous dental, medical, or healthcare front office experience preferred
• Strong customer service and communication skills
• Experience with scheduling and insurance verification preferred
• Excellent organizational and multitasking abilities
• Ability to remain professional and positive in a fast-paced environment
• Strong attention to detail and accuracy
• Reliable, dependable, and team-oriented
• Commitment to providing outstanding patient care and service
💰 What We Offer
• Competitive compensation
• Comprehensive benefits package (medical, dental, vision)
• Paid time off and holidays
• Stable, consistent schedule
• Growth opportunities within a multi-location healthcare organization
• Supportive and collaborative team environment
⚡ Why This Role Is Different
This isn't just another front desk position. As part of a newly opening office within an integrated healthcare center, you'll have the opportunity to help shape the patient experience from day one.
You'll work alongside a collaborative team dedicated to delivering exceptional care while helping patients navigate multiple healthcare services in one convenient location.
💬 The Bottom Line
If you enjoy helping people, creating positive experiences, and being part of a growing healthcare team, we'd love to hear from you.
👉 Apply today and help us create an exceptional patient experience from the very first visit.