What are the responsibilities and job description for the Medical Assistant/Receptionist position at Prime?
Job Title: Medical Assistant (MA) – Infusion Center (Clinical & Administrative)
Location: Monroe, NY
Schedule: Part-time
Department: Infusion Services
Position Summary
The Medical Assistant (MA) plays a dual role in our infusion center, providing both clinical support and administrative assistance. This position is essential to maintaining smooth daily operations, supporting nursing staff and providers, and ensuring a positive patient experience from check-in to discharge.
Clinical Responsibilities
- Room patients and obtain vital signs prior to infusion treatments
- Assist nurses and providers during infusion procedures as needed
- Perform phlebotomy and specimen processing (if trained/required)
- Monitor patients and report changes or concerns to nursing staff
- Prepare treatment rooms and maintain a clean, safe clinical environment
- Restock supplies and assist with inventory management
- Follow all infection control, safety, and HIPAA guidelines
Administrative Responsibilities
- Greet and check in patients
- Schedule infusion appointments and coordinate follow-up visits
- Manage phone calls, patient messages
- Enter and update patient information in the electronic health record (EHR)
- Assist with documentation
- Coordinate with providers and pharmacies
- Maintain accurate records and support daily clinic workflow
Qualifications
- Graduate of an accredited Medical Assistant program
- Current MA certification preferred (CMA, RMA, or equivalent)
- Prior experience in an infusion center, specialty clinic, or medical office preferred
- Strong organizational, multitasking, and communication skills
- Comfortable balancing clinical care with front-office and administrative duties
- CPR/BLS certification (or ability to obtain)
Pay: $18.00 - $22.00 per hour
Work Location: In person
Salary : $18 - $22