What are the responsibilities and job description for the Property Manager position at Prime Urban Properties?
Company Description
Prime Urban Properties is a Madison, Wisconsin-based property management company specializing in upscale apartments and commercial properties in convenient, walkable areas. What sets us apart is our commitment to excellence - for owners, tenants, residents, and employees. Our team focuses on maintaining high-quality living environments and managing properties to the highest standards. We pride ourselves on delivering prime living and working experiences for residents and tenants and fostering long-term relationships with clients and customers alike.
Role Description
We are seeking a full-time Property Manager with excellent customer service, organizational, and communication skills. This role manages multiple properties and works with a team of maintenance, leasing, and support staff. Responsibilities include budgets and financial reporting, tenant relations and retention, lease administration, property condition and maintenance oversight, and marketing and leasing skills. Knowledge of property management industry standards and regulations including Fair Housing is essential.
Why PUP
We are proud to set the bar for providing exceptional real estate services. We exemplify superb customer and client relations as well as top-notch employee support and career tracks. We beautiful homes and workspaces for our residents and tenants. Our staff coordinates engaging tenant events and provides responsive and skilled maintenance services. We care deeply about our community and neighbors, and we prioritize meaningful connections with businesses and individuals alike.
Is This You?
You’re a driven professional looking for a company that values high standards, goal achievements, and success. You’ve had at least two consecutive years in a property manager role, and you have a Wisconsin real estate license. You’re independent, take initiative, pay strong attention to detail, and you work with integrity to exceed expectations. You can work well with a team, and you prioritize quality, efficiency, and excellence in your work.
Small Team, Big Benefits
We’re a small group (though we keep growing) but that doesn't translate to small benefits. Almost immediately, you’ll have access to 100% company paid health and dental. Don’t need it? We’ll give you a little extra each month instead. Need a vacation or sick day? Paid time off is available for all full-time staff in addition to a plethora of paid holidays. Need to go to the doctor's office or get a haircut? Each PUP employee gets an additional hour a week for self-care because we understand the importance of mental, emotional, and physical health. Also, since we know you don’t plan on working forever, we offer a 401(k) plan with matching. After a year on the PUP team, you’ll benefit from our profit-sharing program. And after 10 years, you get a fully compensated month-long sabbatical. When PUP succeeds, you will too!
Essential Functions
- Oversee multiple properties day-to-day operations
- Supervise maintenance and leasing staff
- Manage apartment turnovers and vendors at multiple locations
- Inspect properties and utilize staff and systems to maintain conditions within budgets
- Maintain positive relationships with owner clients, tenants, and residents
- Provide exceptional service to customers, prospects, tenants, residents, and owners
- Manage maintenance submissions and gather estimates for projects and repairs
- Create and manage property budgets and financial reports
- Manage move-in and move-out processes
- Perform administrative office work
- Manage delinquencies and violations
- Perform market research to inform and direct leasing and marketing efforts
- Prepare security deposit reconciliations
- Contribute to training, support and growth of team members as needed
- Comply with Fair Housing and all other regulations and applicable housing laws
Qualifications and Requirements
- Commitment to excellent customer service
- Excellent communication skills
- Exceptional attention to detail and ability to efficiently multi-task
- Able to use good judgment and work with minimum supervision
- Minimum three years of property manager experience
- Current Wisconsin Real Estate License
- Experience with Microsoft Office Suite
- Experience with real estate management software and apps
- Valid Driver’s License required