Senior Property Manager

Job Summary

We are seeking an experienced and dedicated Property Manager to oversee the daily operations of residential properties located on UW Madison's campus The ideal candidate will possess existing knowledge of the Madison, WI student housing market, strong administrative, leasing, and maintenance coordination skills, and a strong leadership style with experience in training and staff development.

• Manage property leasing processes, including marketing vacancies, conducting tours, and executing lease agreements utilizing platforms such as Appfolio
• Ensure compliance with Fair Housing regulations
• Coordinate property maintenance and facilities management activities, including scheduling repairs and overseeing service providers.
• Handle tenant relations by addressing inquiries, resolving conflicts through effective conflict management strategies, and maintaining positive customer relationships.
• Administer legal administrative tasks such as reviewing contracts, managing legal documentation, and ensuring adherence to legal standards.
• Conduct data entry, filing, and recordkeeping related to property operations using office experience tools.
• Upsell additional services or amenities to tenants to enhance occupancy rates and revenue streams.
• Oversee property inspections and ensure properties meet safety standards and regulatory requirements.
• Maintain accurate records of leasing activities, rent collections, maintenance requests, and other operational data.

Qualifications

• Proven experience in property management with a strong understanding of property leasing processes.
• Knowledge of Fair Housing regulations, landlord-tenant law, and legal administrative procedures.
• Proficiency in property management software such as Appfolio or similar platforms
• Strong customer service skills with excellent phone etiquette and conflict resolution abilities.
• Ability to negotiate lease terms and contracts effectively while maintaining compliance with applicable laws.
• Office experience including data entry, filing, customer relationship management (CRM), and general administrative tasks.
• Facilities management knowledge for coordinating property maintenance and repairs efficiently.
• Experience managing and supporting employee development & office dynamics to support a cohesive team
• Excellent organizational skills with attention to detail in managing multiple properties simultaneously. This role offers an opportunity for a motivated professional to lead property operations while ensuring tenant satisfaction and regulatory compliance in a dynamic environment.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience:

• Property Management : 2 years (Required)