What are the responsibilities and job description for the Senior Property Manager position at Colonial Property Management?
Company Description Colonial Property Management (CPM) is an owner-operated company with over 30 years of experience serving a wide and diverse rental community. The organization manages more than 1,500 rental units, including studios, single-family homes, and high-rise apartments, offering options from classic historic residences to modern developments. CPM is committed to providing clean, safe housing and a comfortable living environment for every resident. The team takes pride in delivering respectful service and strong customer support to meet and exceed tenant expectations.
Role Description The Senior Property Manager is a full-time, on-site role based in Madison, WI. This position oversees daily operations across multiple residential properties, including tenant relations, lease administration, rent collection, and coordination of maintenance and repairs. The role includes conducting property inspections, ensuring compliance with local housing regulations, and managing vendor relationships. The Senior Property Manager will lead and support on-site staff, monitor budgets, prepare reports on occupancy and financial performance, and implement strategies to maintain high resident satisfaction and strong property performance. The role also involves resolving escalated issues, supporting marketing and leasing efforts, and contributing to long-term property improvement plans.
Qualifications
Role Description The Senior Property Manager is a full-time, on-site role based in Madison, WI. This position oversees daily operations across multiple residential properties, including tenant relations, lease administration, rent collection, and coordination of maintenance and repairs. The role includes conducting property inspections, ensuring compliance with local housing regulations, and managing vendor relationships. The Senior Property Manager will lead and support on-site staff, monitor budgets, prepare reports on occupancy and financial performance, and implement strategies to maintain high resident satisfaction and strong property performance. The role also involves resolving escalated issues, supporting marketing and leasing efforts, and contributing to long-term property improvement plans.
Qualifications
- Property management and operations skills, including lease administration, rent collection, and coordination of maintenance and repairs.
- Resident relations and customer service skills, with the ability to handle escalated concerns and maintain a high level of tenant satisfaction.
- Team leadership and supervisory experience, including training, scheduling, and performance management of property staff.
- Financial and administrative skills, such as budgeting, reporting on occupancy and revenue, and basic understanding of property-related accounting.
- Knowledge of local housing laws, safety standards, and compliance requirements relevant to residential property management.
- Strong communication, problem-solving, time management, and organizational skills.
- Proficiency with property management software and standard office tools (e.g., email, spreadsheets, databases).
- Previous experience in residential property management or real estate; senior or multi-site management experience is preferred.
- High school diploma or equivalent required; an associate or bachelor’s degree in business, real estate, or a related field is preferred.
- Ability to work on-site in Madison, WI, and occasionally respond to urgent property needs outside standard business hours.