What are the responsibilities and job description for the Wireless Customer Agent position at Prime Time Solutions?
Prime Time Solutions is expanding in Worcester, MA, and we are searching for our next Wireless Customer Agent to join our team. This is an exciting opportunity for individuals who enjoy working in sales, assisting customers, and supporting a team environment where success is recognized and rewarded.
About the Wireless Customer Agent Role
As a Wireless Customer Agent, you’ll be the backbone of our sales team. You will assist with day-to-day operations, provide outstanding customer service, and help drive sales performance through organization, communication, and teamwork. The Wireless Customer Agent role is perfect for individuals who are eager to build a career in sales while developing valuable skills in customer service and account management.
Key Responsibilities of a Wireless Customer Agent
- Support the sales team with scheduling, order processing, and direct customer interaction daily.
- Maintain accurate records of customer interactions and transactions.
- Provide product and service information to customers in a clear, professional manner.
- Collaborate with sales representatives to ensure a smooth customer experience.
- Help identify opportunities to improve sales processes and customer satisfaction.
- Assist with onboarding new clients and resolving customer inquiries.
Qualifications for a Wireless Customer Agent
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Previous experience in sales, customer service, or retail is a plus but not required.
- Detail-oriented with excellent organizational skills.
- Eagerness to learn, grow, and contribute to a team-oriented workplace.
Why Join Prime Time Solutions?
At Prime Time Solutions, we value our people and believe in nurturing a team-family atmosphere. The Wireless Customer Agent position offers hands-on training, career development opportunities, and the chance to advance into leadership or direct sales roles. We pride ourselves on fostering a culture that rewards hard work, initiative, and a positive attitude.
Benefits of the Wireless Customer Agent Role
- Competitive weekly pay.
- Opportunities for growth and advancement.
- Supportive team environment with ongoing training.
- Exposure to sales, customer service, and business operations.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Work Location: In person
Salary : $50,000 - $60,000