What are the responsibilities and job description for the ERP Administrator (IT-Owned: UKG Pro, UKG WFM & NetSuite) position at Prime Time Healthcare?
Job DescriptionBenefits
The ERP Administrator serves as the IT system owner for enterprise workforce and financial platforms. This role ensures:
Job SummarySystem reliability and uptime Audit readiness and compliance Integration integrity across systems Additionally, this role enforces governance, release discipline, and operational control across UKG Pro, UKG WFM, and NetSuite.
ResponsibilitiesPlatform Ownership & Administration
Skills- Own platform administration, configuration standards, access models, and documentation
- Establish and maintain governance and best practices
- Manage security, workflows, and system releases
- Handle vendor escalations
- Configure and manage:
- Timekeeping rules
- Accruals
- Scheduling
- Approvals
- Maintain integrations
- Administer:
- Roles and permissions
- Workflows
- Reporting
- Manage release cycles and updates
- Own integrations across all platforms
- Ensure data accuracy, consistency, and reliability
- Lead testing, change management, and controlled deployments
- Enforce release discipline
- Support audits, access reviews, and IT security initiatives
- Act as Tier 3 escalation and primary technical owner for ERP-related issues
Preferred Qualifications
- NetSuite SuiteFlow and multi-subsidiary experience
- UKG Pro security and workflow configuration expertise
- Experience stabilizing post-implementation ERP environments
- Relevant certifications:
- UKG certifications
- NetSuite SuiteFoundation
Performance Indicators (Success Metrics)
Qualifications- Reduction in payroll, timekeeping, and GL exceptions
- Stable, predictable release cycles with minimal production issues
- Strong audit readiness and access compliance
- Decrease in manual workarounds and shadow processes
Required Qualifications
- 3 years administering ERP, HRIS, WFM, or financial systems in an IT-owned environment
- Hands-on experience with:
- UKG Pro
- UKG WFM
- NetSuite (at least one strongly preferred)
- Strong understanding of:
- System integrations
- Access controls and security models
- Release management
- Excellent documentation and stakeholder communication skills