ABA Operations Manager

ABA Operations Manager

Prime Quality Consultants | Washington State | On-Site | Full-Time/Part-Time

Salary: $52,000–$65,000 per year, depending on experience

About Prime Quality Consultants

Prime Quality Consultants provides Applied Behavior Analysis (ABA) services to support individuals and families. We are seeking an organized, dependable, and proactive ABA Operations Manager to oversee daily office operations and help our ABA program run efficiently as we continue to grow.

Position Summary

The ABA Operations Manager will oversee day-to-day administrative operations, coordinate staff and client schedules, monitor documentation and authorization deadlines, support onboarding, and ensure smooth communication between the administrative team, clinical staff, and leadership.

This position is ideal for someone with experience in ABA, behavioral health, healthcare administration, or clinic management who can work independently, solve problems, and keep operations organized while reporting directly to the Executive Director.

Key Responsibilities

• Manage daily office operations and administrative workflows.
• Coordinate staff schedules, client appointments, and service coverage.
• Support client intake, enrollment, onboarding, and caregiver communication.
• Track insurance authorizations, expiration dates, documentation deadlines, and billing follow-ups.
• Coordinate employee onboarding, personnel records, and required training documentation.
• Work closely with the BCBA to support clinical operations and administrative compliance.
• Monitor outstanding documentation and communicate missing items to the appropriate staff.
• Maintain organized records and protect confidential client and employee information.
• Develop and maintain operational tracking systems and weekly reports.
• Identify operational problems, recommend solutions, and escalate urgent concerns.
• Provide regular updates to the Executive Director regarding staffing, client services, authorizations, and office performance.

Qualifications

• At least two years of experience in ABA administration, behavioral health, healthcare office management, or a related field preferred.
• Experience with staff scheduling, client coordination, and administrative operations.
• Familiarity with Medicaid, insurance authorizations, billing processes, and healthcare documentation preferred.
• Experience with electronic health records or ABA practice-management software is an advantage.
• Strong organizational, communication, leadership, and problem-solving skills.
• Ability to manage multiple priorities and work independently with minimal supervision.
• Commitment to confidentiality, professionalism, and accurate recordkeeping.
• Proficiency with Microsoft Office, email, spreadsheets, and office technology.

A BCBA credential is not required for this administrative management position. Clinical decisions and clinical supervision remain the responsibility of appropriately qualified clinical personnel.

What We Offer

• Competitive annual salary based on experience.
• Opportunity to help build and improve a growing ABA program.
• A leadership role with direct access to the Executive Director.
• An opportunity to develop operational systems and advance professionally.

Work Schedule

Full-time, on-site position in Washington State. The selected candidate must be able to work independently, manage daily priorities, and communicate consistently with leadership.