Medical Records Technician

Job Title: Medical Record Technician – Release of Information (ROI)

Specialty: Health Information Management (HIM) – Release of Information / Privacy Compliance

Location: 1901 Veterans Memorial Dr BLDG 208, RM 119, Temple, TX 76504

Site: Central Texas Veterans Health Care System (CTXVHCS)

Duration: Initial 4-month contract with the possibility of a 4-month extension

Shift Schedule: M-F, Day shift

How many shifts needed per month: Approximately 20–22 shifts per month per FTE

Credentialing / Onboarding Time: 6 weeks to 8 weeks

Certifications (Preferred, Not Mandatory)

• RHIT or RHIA
• Other HIM-related certifications considered a plus
  
  

Experience Needed

• Minimum 2 years of experience in Release of Information (ROI), medical records management, or healthcare privacy operations
  
  

Special Skills Needed

• Strong knowledge of HIPAA, Privacy Act, and VA disclosure regulations
• Experience processing third-party medical record requests
• High attention to detail and documentation accuracy
• Strong customer service and communication skills
• Ability to manage high-volume workloads under strict deadlines
• Familiarity with EHR systems and document management tools
  
  

Responsibilities

• Process medical record requests from Veterans, providers, attorneys, and government agencies
• Verify authorization and eligibility for release of protected health information (PHI)
• Ensure all disclosures comply with HIPAA and VA privacy policies
• Prepare, track, and document all released records
• Maintain accurate logs of disclosures
• Respond to inquiries regarding record requests in a timely and professional manner
• Safeguard confidential and sensitive patient information at all times