What are the responsibilities and job description for the Patient Service Representative position at Prime Healthcare?
Overview
Department: Gi PracticeEmployment Type: Full Time
Shift Available: Days
Hours: 8-hour shifts, 8:00am – 4:30pm
Location: PMG – Westglen GI, Shawnee, KS
We are seeking a Patient Service Representative, internally referred to as Patient Access Representative or Patient Registration Clerk, at our PMG – Westglen GI. As a Patient Service Rep, you interview the patient or his/her representative to obtain identifying and basic demographics to prep for upcoming visits.
Responsibilities
- Interviews the patient or his/her representative to obtain identifying and basic demographics to prep for upcoming visits
- Schedules patients in their clinic and assists with scheduling them in others
- Verifies insurance coverage, collects co-pays and prior balances from patients, reconciles and prepares deposits, and troubleshoots billing issues
- Greets and checks in patients andles all incoming phone calls and routes to appropriate staff or initiates messages
- Coordinates clinic business processes such as supply ordering, sales calls, record release, fax and mail processing
- Must be able to: (1) operate a computer to accurately input and retrieve data; (2) communicate with the population served, staff, and providers utilizing age specific techniques; (3) maintain proficiency in medical terminology; (4) project a positive and helpful attitude.
Qualifications
- Previous experience in a medical setting, preferred
- Knowledge of medical terminology preferred
- High School Diploma or Equivalent preferred
- Customer Service experience preferred
Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/
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Employment Status
Full TimeShift
DaysEqual Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf