Patient Experience and Growth Specialist

The person patients remember long after they leave.This isn't a front desk job.

This is the opportunity to become the reason someone finally says...

"I'm so glad I came here."

At Prime Family Centers, we believe healthcare should feel different.

Warm.

Personal.

Hope-filled.

Luxury without being pretentious.

When someone walks through our doors, they aren't just checking in for an appointment. They may be a pregnant mom looking for answers. A parent worried about their child's health. Someone who's been told "you'll just have to live with it."

Your smile, your confidence, and your ability to genuinely care could completely change their day.

We're looking for someone who naturally connects with people.

Someone who remembers names.

Someone who notices when someone looks nervous.

Someone who celebrates wins just because that's who they are.

If people have ever told you...

"You should work with people."

or

"You make everyone feel comfortable."

...keep reading.

About Prime Family Centers

We specialize in pediatric, pregnancy, postpartum and family chiropractic care while helping people improve their health through nutrition, nervous system care, lifestyle coaching and wellness services.

We're locally owned.

Family-centered.

Faith-based.

Growth-minded.

Our purpose is simple:

Help families live healthier, happier lives.

We believe healthcare should empower people—not scare them.

We believe relationships matter more than transactions.

We believe every person who walks through our doors deserves to feel known, valued and cared for.

If that excites you...

You'll fit right in.

What You'll Actually Do

No two afternoons are exactly alike.

You might...

✨ Welcome families with genuine excitement.

✨ Help new patients feel comfortable and cared for.

✨ Give office tours.

✨ Answer questions with confidence and warmth.

✨ Build relationships with patients that make them feel like family.

✨ Schedule appointments and keep our day running smoothly.

✨ Follow up with prospective patients who have expressed interest.

✨ Celebrate patient milestones.

✨ Capture fun moments for social media.

✨ Help coordinate community events.

✨ Anticipate what needs to happen before anyone has to ask.

✨ Support our doctors in changing lives every single day.

Who Thrives Here

This job is perfect for someone who...

✔ Loves conversations.

✔ Makes friends everywhere they go.

✔ Notices the little things.

✔ Enjoys helping people make decisions.

✔ Can confidently recommend services they believe in.

✔ Loves learning.

✔ Takes initiative without waiting to be asked.

✔ Enjoys a fast-paced environment.

✔ Wants to grow personally and professionally.

✔ Believes attitude is more important than experience.

You Might Have Experience In...

You do NOT need chiropractic or health care experience.

Some of our favorite personalities come from:

• Hospitality
• Restaurants
• Coffee Shops
• Retail
• Customer Service
• Event Planning
• Sales
• Hotels
• Fitness
• Childcare
• Airlines

If you've spent your career creating exceptional experiences for people...

You'll likely do very well here.

What Makes This Different?

We're building something special.

This isn't corporate healthcare.

We know our patients by name.

We celebrate birthdays.

We laugh together.

We volunteer together.

We continually invest in learning.

We support veterans through The Spine Project.

We believe work should be meaningful.

Our team members aren't numbers.

They're family.

What We're Looking For

We're looking for someone who is...

• Positive
• Coachable
• Reliable
• Organized
• Professional
• Confident
• Compassionate
• Honest
• Growth-minded
• Comfortable discussing health and wellness
• Excited to help people begin care

Schedule

Part-Time | Afternoon hours

Some flexibility available for the right person.

Compensation & Benefits

Competitive hourly pay

Performance bonuses available

Professional development

Employee discounts

Referral bonuses

Tuition reimbursement

Opportunities for advancement

Ongoing coaching and mentorship

How To Stand Out

Don't send us a boring application.

We want to meet the real you.

Along with your resume, please include a 60-90 second video introducing yourself.

Tell us:

• Who you are
• Why people enjoy being around you
• Why you'd love helping families at Prime Family Centers

We're much more interested in your personality than having the perfect resume.

One Last Thing...

Skills can be taught.

Software can be learned.

Health can be explained.

But genuine kindness...

Energy...

Integrity...

and the ability to make people feel welcome...

Those are priceless.

If that sounds like you...

We can't wait to meet you.

Video can be sent to : info@primefamilycenters.com

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid training
• Professional development assistance
• Referral program
• Tuition reimbursement

Work Location: In person

Salary : $15 - $18