What are the responsibilities and job description for the Training Coordinator position at Primary Services?
Join a forward-thinking organization that values professional development, collaboration, and innovation. Enjoy a hybrid schedule, a culture that fosters growth, and the opportunity to support training initiatives that shape the future of a global workforce.
Primary Services is excited to announce the role of Training Coordinator for our client. This position plays a vital role in supporting a large, established company by managing the logistics of internal and external training programs. From leadership and professional development to technical product training, you will ensure employees, clients, and partners have the tools and experiences they need to succeed.
Responsibilities
- Coordinate multiple concurrent training programs, including leadership development and technical training.
- Administer the Global Learning Management System (GLMS), maintaining course records, adding new classes, and generating reports.
- Arrange logistics for training sessions, including facilities, materials, technology support, and catering for both in-person and virtual programs.
- Schedule participants, assign instructors, and maintain accurate training records in compliance with company policies and audit requirements.
- Manage group registrations and payment processes for client companies enrolling multiple participants.
- Respond to participant inquiries regarding schedules, logistics, and GLMS access.
- Maintain and update self-help resources on SharePoint to improve learner support.
- Monitor program performance and feedback to recommend improvements.
- Collaborate cross-functionally with internal stakeholders, facilitators, and vendors to deliver seamless training experiences.
Qualifications
- Associate’s degree in business, HR, communications, or related field, or equivalent education/experience.
- Minimum 2 years of experience scheduling, coordinating events, or supporting administrative/HR services.
- Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.
- Availability to work onsite during training events and travel domestically up to 5%.
- Strong organizational, administrative, and communication skills with attention to detail.
- Experience working successfully with clients, suppliers, and internal stakeholders.
Preferred Qualifications
- Experience coordinating technical and product training, as well as leadership development programs.
- Familiarity with LMS administration, such as SumTotal Learn.
- Background in engineering, technology, or industrial environments.
- Experience with AI-based productivity tools such as Copilot, ChatGPT, or Synthesia.