Business Development Consultant (Commercial)

Join a forward-thinking organization driving innovation across energy solutions while building meaningful relationships with high-value clients. Enjoy a dynamic, client-facing role with opportunities to influence business outcomes and grow within a nationally recognized industry leader.

Primary Services is excited to announce the role of Business Development Consultant for a prominent Fortune 200 client in the energy sector. This organization serves millions of residential and commercial customers nationwide while advancing cutting-edge solutions in renewable energy, electric vehicle ecosystems, and carbon capture technology. In this role, you'll act as a trusted advisor to business clients, delivering tailored energy solutions and exceptional service in a fast-paced, evolving market.

Responsibilities

• Manage and grow a portfolio of commercial business customers or develop a new book of business.
• Serve as the primary point of contact for customers, addressing all energy-related needs and inquiries.
• Meet or exceed sales, retention, volume, and margin targets.
• Conduct on-site visits with clients to review billing, usage, demand, and cost drivers.
• Utilize customer management systems to provide real-time updates, solutions, and account changes.
• Communicate new products, programs, and services to existing and prospective customers.
• Document all customer interactions, including meetings, calls, and correspondence, in CRM systems.
• Support onboarding of new high-value customers by coordinating account setup and transition activities.
• Perform energy audits to identify inefficiencies and recommend improvements.
• Research client businesses to better understand operational needs and energy usage patterns.
• Provide insights and feedback to marketing teams based on customer interactions and trends.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Minimum of 5 years of customer service experience required.
• Experience in business-to-business sales and account management required.
• Proficiency with CRM systems and customer data management tools.
• Knowledge of electricity markets, including kW vs. kWh and billing components.
• Familiarity with TDSP charges and energy product structures.
• Valid Texas driver’s license with reliable transportation and acceptable driving record.
• Ability to complete and apply company-provided training programs.
• Strong presentation and communication skills.
• Demonstrated ability to manage schedules, appointments, and client portfolios effectively.
• Experience conducting data analysis related to customer usage and billing preferred.