Medical Office Front Desk Manager

Job Overview
We are seeking an energetic and detail-oriented Medical Office Front Desk Manager to lead the front office operations of a busy healthcare facility. In this pivotal role, you will oversee daily administrative functions, ensure seamless patient flow, and maintain high standards of customer service. Your leadership will drive efficient clinic management, foster a welcoming environment for patients and staff, and uphold compliance with healthcare regulations. This position offers an exciting opportunity to utilize your medical office experience and management skills to make a meaningful impact in patient care and clinic success.

Duties

• Supervise front desk staff, including scheduling, training, and performance management to ensure excellent patient service
• Oversee patient check-in and check-out processes, ensuring accuracy in medical records and billing information
• Manage appointment scheduling using EMR (Electronic Medical Records) systems such as Epic, PracticeFusion
• Coordinate with clinical teams to facilitate smooth patient flow and timely treatment delivery
• Handle billing, coding, and insurance verification processes while ensuring compliance with HIPAA regulations
• Maintain accurate medical records and ensure confidentiality in accordance with HIPAA standards
• Assist in managing clinic supplies inventory and procurement processes for smooth daily operations

Qualifications

• Proven experience in medical office management or healthcare administration with a strong background in office supervision
• Extensive knowledge of EMR/EHR systems such as Epic, PracticeFusion or similar platforms
• Demonstrated expertise in fiscal management including budgeting, financial oversight, and managed care processes (preferred)
• Strong understanding of medical terminology, medical records management, HIPAA compliance, and healthcare regulations
• Supervisory experience leading administrative or clinical support teams within a medical or dental practice setting
• Familiarity with medical administrative support functions such as billing, coding, insurance processing, and patient scheduling
• Excellent communication skills with the ability to handle complex situations professionally and efficiently
• Ability to adapt quickly to new technologies and maintain high standards of accuracy under pressure

Join us as a Medical Office Front Desk Manager where your leadership fuels exceptional patient experiences while advancing your career in healthcare management. We are committed to fostering a dynamic environment that values innovation, teamwork, and professional growth—making every day rewarding for both our team members and the patients we serve.

PLEASE DO NOT APPLY IF YOU DO NOT HAVE AT LEAST SIX MONTHS OF EXPERIENCE IN A MEDICAL OFFICE SETTING (PRIMARY CARE EXPERIENCE PREFERRED).

• MUST HAVE experience in office management or as a receptionist in a medical office setting (REQUIRED).
• Strong clerical skills with attention to detail and accuracy in data entry.
• Proficient in insurance verification processes and knowledgeable about various health insurance plans.
• Excellent phone etiquette and interpersonal skills to interact effectively with patients and staff.
• Ability to type efficiently while managing multiple tasks simultaneously.
• Familiarity with clinic operations and health information management practices is a plus.
• Bilingual proficiency in Spanish is highly desirable but not mandatory.

Pay: Up to $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Application Question(s):

• How many months have your worked as a front desk receptionist in a medical office?
• Have you worked in primary care setting such as family medicine, internal medicine or similar field?
• Are you bilingual? Do you speak Spanish?
• How far is your commute to 92832?
• Are you familiar with billing? coding? How many months of experience in each?
• Do you have reliable transportation?

Work Location: In person

Salary : $20