What are the responsibilities and job description for the Front Desk Receptionist position at Primary Care Health Partners?
Plattsburgh Primary Care Pediatrics is looking for someone with advanced customer service skills, experience dealing with Insurance eligibility, scheduling and collections.
Responsibilities:
- Greet and check-in patients in a friendly and professional manner
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
- Verify patient insurance information and collect necessary co-pays or payments
- Maintain patient records and update information as needed
- Assist with medical administrative support tasks such as filing, faxing, and scanning documents
- Coordinate referrals to other healthcare providers as necessary
- Ensure the waiting area is clean and organized
Skills:
- Strong administrative skills with attention to detail
- and procedures
- Ability to handle multiple phone lines and operate phone systems effectively
- Familiarity with managing medical records and maintaining confidentiality
- Excellent communication skills, both verbal and written
- Ability to work well in a team environment
Qualifications
- Proven experience in medical administrative support and front desk operations
- Strong communication skills with a focus on patient service
- Medical records management
- Proficient in using multi-line phone systems and Microsoft Office
- Knowledge of HIPAA regulations and workers' compensation law
- Administrative setting
Job Type: Full-time
Pay: $16.75 per hour
Work Location: In person
Salary : $17