What are the responsibilities and job description for the Front Desk Receptionist-OHP position at Occupational Health Partners?
Job Summary
Occupational Health Partners (OHP) is seeking a friendly, organized, and customer-focused Front Office Staff to join our team. This role is essential to ensuring a positive patient experience while supporting the day-to-day operations of our occupational health clinic.
Responsibilities
- Greet and assist patients, clients, and visitors professionally and courteously.
- Coordinate patient flow and scheduling.
- Answer phones, manage communications, and provide exceptional customer service.
- Support office operations, documentation, and administrative processes.
- Assist with billing, collections, and insurance-related functions.
- Follow clinic policies, procedures, and compliance standards.
- Participate in process improvement initiatives and required training.
- Maintain a professional, organized, and welcoming office environment.
Requirements
- Proven experience in office management or administrative support roles with strong clerical skills.
- Proficiency with Microsoft Office Suite (Word, Excel), spreadsheets, and data entry tools.
- Experience operating phone systems and managing front desk responsibilities effectively.
- Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
- Technical proficiency in computer literacy is preferred.
- Excellent customer service and communication skills.
- Experience in a medical office, healthcare setting, or customer service role preferred.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Drug & Alcohol Screening Certification or ability to obtain certification, as needed.
Join our team to deliver exceptional front desk support that enhances client satisfaction while maintaining efficient office operations!
Pay: $18.00 - $22.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $18 - $22