What are the responsibilities and job description for the Reception/Administrative Assistant position at Priest River Glass Inc?
Job Overview:
We are seeking a Receptionist/Office Assistant to join our office. In this role, you will answer customer calls, perform clerical duties and be the first point of contact for our auto glass shop. You will handle quotes, ordering windshields and scheduling appointments for the auto glass shop. You will also work closely with the accounting manager to maintain multiple types of customer correspondence and data entry while contributing to the overall efficiency of the glass shop. The position is ideal for an individual who thrives in a fast-paced environment.
Duties:
- Reception duties to handle incoming calls on a multi-phone line system directing inquiries to the appropriate sales staff.
- Manage daily office operations, including scheduling appointments and ordering.
- Assist with sales processes by preparing proposals, tracking quotes and following up with clients in a professional manner.
- Conduct outbound calls to follow up on auto glass quotes & appointments.
- Maintain accurate records and files, ensuring all documentation is organized and easily accessible.
- Perform data entry as assigned by the account manager to maintain accurate records of customers interactions, emails and messaging.
- Monitor office supplies inventory and place orders when necessary.
Skills Requirements:
- Strong customer service skills with the ability to communicate effectively both verbally and in writing.
- Proficient in Microsoft Office with experience with Excel Spreadsheets
- Excellent organizational skills with attention to detail and the ability to multitask effectively.
- Ability to work independently as well as part of a team.
- Basic Accounting Knowledge required
Benefits: Paid Medical & Dental for Employee
Paid Holidays
Paid Vacation
Simple Retirement matching
Wages DOQ
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Experience:
- office work: 1 year (Preferred)
- Microsoft Office: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $17 - $19