Client Success & Logistics Specialist

We are hiring for a Client Success & Logistics Specialist on behalf of our client, a premier technology integration firm, where you will drive exceptional client experiences and ensure seamless inventory operations. If you are someone with great customer service with experience working in a light industrial setting, apply today!

Compensation: $23.00 - $25.00/Hour
Location: Ashburn, VA
Schedule: Monday - Friday, 8:00 AM – 4:00 PM

Responsibilities:

• Review automated call transcripts to determine appropriate next steps for client inquiries.
• Schedule sales and service appointments accurately and efficiently.
•  Answer and resolve escalated inbound customer calls with a high degree of professionalism.
•  Receive inbound equipment shipments, verify inventory accuracy, and stock shelves.
• Safely transport and organize inventory utilizing pallet jacks and hand trucks.
•  Use company vehicles to occasionally transport parts to or from project sites.
• Other administrative tasks as needed

Requirements:

• Polished professional communication and office administration skills.
• Previous experience in counter service sales, customer support, or a hybrid office/warehouse role is
• highly preferred.
• Physical ability to safely lift and move equipment weighing up to 50 lbs.
• Successful completion of a comprehensive driving record check, background check and drug screen.

Benefits: For more details on Pride Staff’s Benefit offerings visit: https://www.pridestaff.com/benefits/
 

Our mission:
Consistently provide client experiences focused on what they value most.

At PrideStaff, it’s all about you. Whether you’re an entry-level worker or a senior executive, an HR Manager or a front line supervisor, our goal is to understand what matters to you – your goals, your priorities, your success. Our locally-owned offices seek to understand your needs and track results, measure feedback, and keep it personal. Everything we do is designed to serve you better, and our ten years of being recognized as among the top 1% in the industry tell us we are doing something right!