Account Executive - Tenant Renewals & Retention (Bilingual)

Bilingual Account Executive – Tenant Renewals & Account Retention

• Location: Newark, NJ
• Position Type: Full-Time, High-Accountability
• Compensation: $25–$28/hr

The Opportunity

We are seeking an Account Executive for Tenant Renewals & Retention who approaches property management with a closer’s mindset. In this role, you won't just process paperwork—you will drive revenue retention, protect annual contract value (ACV), and maintain optimal occupancy across our Newark portfolio.

You will manage the client lifecycle from initial mid-contract touchpoints through closing renewals, saving at-risk accounts, and recovering delinquent revenue. If you thrive on hitting targets, out-negotiating churn, and keeping revenue pipelines airtight, this is your role.

What You’ll Own

• The Renewal Pipeline & Closing: Own end-to-end deal cycles starting 90 days prior to contract expiration. You don't just issue notices; you pitch value, negotiate renewal terms, overcome pricing objections, and close signed agreements to hit monthly quota targets.
• Churn Mitigation & Account Retention: Proactively identify churn risk indicators early. Implement retention strategies and objection-handling techniques to save at-risk accounts before they convert to non-renewals.
• Delinquency Recovery & Risk Management: Execute systematic follow-up strategies for past-due accounts. Manage payment plan negotiations and coordinate default/legal filings with speed, precision, and compliance when accounts fail to perform.
• Pipeline Management & CRM Hygiene: Maintain disciplined tracking of renewal stages, win/loss rates, and escalation triggers in our CRM and tracking sheets. You manage your pipeline with zero dropped leads or missed closing windows.

What You Bring

• Revenue & Closing Mindset: You focus on targets, conversion rates, and contract retention rather than just logging hours.
• Negotiation & Objection Handling: Confident conducting high-stakes conversations—negotiating rate adjustments, closing renewals, and resolving delinquency objections.
• Pipeline Organization: Proven ability to manage a 50 deal pipeline simultaneously without letting critical follow-ups slip.
• CRM & Data Fluency: Comfort working with CRM software, Excel, or Google Sheets to monitor pipeline velocity and forecast retention.
• Bilingual Fluency (Spanish/English): Spanish fluency is highly preferred to engage, negotiate, and close accounts across our Newark client base.

PrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally:

• Clients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data
• PrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes
• We help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs
• We offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry