Operations Manager

Operations Manager – Transportation & Logistics

PrideStaff Financial is partnering with a premier Sacramento-based transportation company to hire a full-time, direct-hire Operations Manager.

The Operations Manager serves as the vital link between company leadership, customers, business development, dispatch, safety/compliance, and drivers on the road. This role oversees a critical service territory extending from Redding to Bakersfield within California’s Central Valley.

The ideal candidate brings hands-on leadership experience in transportation, logistics, and safety compliance, combined with excellent communication skills and a strong commitment to customer service.

Position Overview

• Job Type: Full-Time, Direct Hire
• Location: Sacramento, CA
• Territory Coverage: Central Valley (Redding to Bakersfield)
• Core Focus: Dispatch Management, Fleet Operations, Safety Compliance, and Profitability

Key Duties & Responsibilities

Operational Leadership & Logistics

• Oversee daily transport of bulk/aviation fuel, heavy equipment hauling, and complex logistics.
• Optimize load planning and routing efficiency while providing real-time responses to after-hours emergencies or delays.
• Direct dispatch schedules, job duties, and customer deliveries to align staffing levels with demand while minimizing overtime.
• Manage and mentor dispatchers, drivers, and operational staff through coaching, performance reviews, and active leadership.

Safety, Compliance & Regulatory Standards

• Enforce strict compliance with FMCSA, DOT, OSHA, Hazmat, and California state transport standards.
• Maintain critical documentation, ensuring current permits, driver qualifications, and truck binders are accurate.
• Monitor regulatory logs, including Hours of Service (HOS) and Electronic Logging Devices (ELD).
• Lead safety initiatives, including conducting safety meetings, leading incident investigations, and tracking compliance metrics (such as CSA scores).

Fleet & Maintenance Management

• Collaborate with maintenance teams to maximize vehicle readiness and minimize operational downtime.
• Apply knowledge of DOT inspection standards to oversee pre-trip, post-trip, annual inspections, and official Out-of-Service criteria.
• Prioritize equipment repairs strategically based on active operational demands, safety protocols, and regulatory compliance.
• Track maintenance trends across Class 8 tractors, tank trailers, flatbeds, and heavy-duty equipment.

Financial & Client Relations

• Manage budget controls, cost reduction strategies, and payroll/billing accuracy to improve overall revenue and operational efficiency.
• Communicate professionally with clients to resolve issues swiftly and partner with sales to support regional business growth.

🎓 Requirements & Qualifications

Experience & Education

• High School Diploma or equivalent required (Associate’s or Bachelor’s degree preferred).
• 3 years of experience in operations, transportation, logistics, or fuel distribution.
• 24/7 dispatch management experience is highly preferred.

Technical & Regulatory Knowledge

• Deep knowledge of FMCSA/DOT regulations, hazardous materials transportation, and fleet operations.
• Heavy equipment permitting and routing experience is highly preferred.
• Proficiency in MS Office (Outlook, Excel, Word, Teams); experience with Transportation Management Systems (TMS), dispatch, or fleet software is a plus.
• Familiarity with QuickBooks and general accounting/billing procedures is preferred.

Core Competencies

• Superb communication skills, including professional email etiquette, proper grammar, and experience handling multi-line phone systems.
• Fast-paced decision-making skills, with a proven ability to exercise sound judgment under pressure.
• Strong analytical skills to evaluate operational Key Performance Indicators (KPIs), identify trends, and implement strategic process improvements.
• Strong administrative skills, including a preferred typing speed of 50 WPM and rapid mastery of new software tools.

PrideStaff Financial Hiring Requirements

• Age: Must be 18 years of age or older.
• Background Check: Must be willing to submit to a pre-employment background check.
• Drug Screen: Must be willing to submit to a pre-employment drug screen.
• Work Authorization: Must be able to provide proof of eligibility to work in the United States.