Quality Supervisor, Quantum West Production

Salary: $56,630

DESCRIPTION/JOB SUMMARY

Provide leadership and expert-level support to the Quality Inspection team to ensure all products meet order specifications, production standards and Food and Drug Administration (FDA) regulations 

RESPONSIBILITIES/DUTIES

•Review Quality Assurance instructions, assembly specifications, and production schedules to determine the best method of conducting inspections and tests, sequence of operations, and work assignments

•Collaborate closely with Quantum West Production leadership to ensure proper flow of products and any quality issues are addressed promptly and we meet or exceed the expectations of our customers

•Provide guidance, leadership, and training for all Quality Inspectors and assist them in making good business decisions

•Lead by example by exhibiting professionalism, being a positive influence on morale, and adhering to all company policies and procedures

•Be a visible presence in the Quality Inspection area and rotate, train, and cross-train all Quality personnel to maximize departmental productivity and efficiency

•Monitor and report daily Key Performance Measurements

•Conduct a daily review of nonconforming products

•Research and review all manufacturing coded FTQ (First Time Quality) and formally review with a training document all manufacturing FTQs with the Quality Inspector, Manufacturing Engineering, and Quantum West Production leadership

•Serve as a backup as needed for Quality Inspectors by performing final inspections on finished products and accessories, evaluating them for defects or imperfections in aesthetics and function, and ensuring conformance to order specifications and FDA regulations

•Utilize the Matrix/ProductionWare system and ensure that all pertinent product information is documented and recorded onto the Device History Record (DHR)

•Coordinate efforts with Manufacturing Engineers to resolve Matrix/ProductionWare issues

•Follow direction for the Material Review Board (MRB) for incoming inspections as needed and properly disposition rejected parts in Oracle

•Record, distribute and analyze all First Pass Yield (FPY) recorded defects

•Represent the department in the Material Review Board (MRB), staff meetings, Validations, and Operations calls 

•Analyze data to identify abnormalities and trends 

•Create and update work instructions and flow charts to mirror the current process, and review and sign off on all new revisions prior to them being released into production 

•Initiate and revise related procedures, processes, and work instructions as needed

•Work closely with Manufacturing Engineering to ensure Matrix/ProductionWare build processes are accurate and updated as needed and in resolution of any process or operating issues or concerns 

•Identify out-of-tolerance conditions and perform necessary corrective actions

•Process rejected material for return disposition to the manufacturing facility 

•Ensure all personnel are current to any new and updated procedures in the Learning Management System (Litmos)

•Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management 

•Complete the Annual CTPAT Security Training 

•Assist with staff management including documenting and communicating objectives, conducting performance appraisals as needed, and appropriately addressing individual or group performance issues

•Assist with developing goals and objectives, and measuring outcomes to ensure goals are met

•Focus on continuous improvement, and consistently demonstrate good business judgment 

•Work effectively with all Pride departments to exceed internal and external expectations

•Pride retains the discretion to modify duties and/or assign other duties as necessary

REQUIRED SKILLS

•Must be a team player, professional, detail-oriented, and honest

Must have the ability to:

•Multi-task, problem-solve, and prioritize in a fast-paced working environment

•Work independently with minimal guidance, and apply good time management, organizational, and decision-making skills

•Work with restricted information, and maintain confidentiality when dealing with contacts outside of the organization

•Determine the types of measurement tools/equipment needed to perform required tasks

•Adapt to existing inspection equipment, standards, and techniques to accomplish unique measurement tasks for which they are not principally used

•Apply measurement principles to specific problems in determining root cause and preventative action 

•Read, interpret, and follow instructions, policies, procedures, process guidelines, and blueprints

•Guide, direct, and motivate staff

•Travel for the company as business needs dictate

Must have:

•Relentless drive to achieve advancement and continuous improvement

•Intermediate working knowledge of Microsoft Office Word and Excel

•Excellent verbal and written communication skills

•Excellent mathematical skills to resolve measurement related problems

PREFERRED SKILLS

•Basic working knowledge of medical mobility power chairs and components preferred

•Basic working knowledge of Production Ware software (Matrix) preferred

•Lift/Push/Pull up to 40 lbs. preferred

REQUIRED EXPERIENCE

•At least 5 years of Quality Assurance and/or Quality Inspection experience

•At least 3 years of experience directing the work of other employees in a manufacturing or machine shop environment as a Lead or Supervisor

PREFERRED EXPERIENCE

•At least 5 years of experience in directing the work of other employees in a Quality Assurance role in a manufacturing environment as a Lead or Supervisor preferred

•Current or previous successful employment experience with Pride Mobility Products Corporation preferred

REQUIRED EDUCATION

•High School Diploma or GED

PREFERRED EDUCATION

•Bachelor’s or Associate Degree in a Quality related field preferred

•American Society for Quality (ASQ) certification preferred

REQUIRED QUALIFICATIONS

•Must be legally authorized to work in the United States without sponsorship now, or in the future

DETAILS

•This job description is not intended to be all-inclusive

•This is a safety sensitive position

•In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Pride Mobility Products®/Quantum Rehab® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law.  Pride Mobility Products®/Quantum Rehab® is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.

If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.

Salary : $56,630