What are the responsibilities and job description for the Applications Engineer position at Price Industries?
Price Industries is looking for an Applications Engineer in Suwanee, GA that is a customer‑focused professional who communicates clearly and builds trust through responsiveness and care. The ideal candidate should be friendly and able to support customers quickly and efficiently through email and phone calls, while managing multiple tasks with strong organization and attention to customer needs. They should also feel confident discussing technical information both in detail and at a high level, ensuring every customer receives accurate and dependable support.
Responsibilities
Technical Engineering Assistance
We are the leading provider of non-residential air distribution products across North America. We are committed to nurturing passionate and adaptable individuals who will play pivotal roles in shaping our future. After 75 years, Price remains a privately held family company with a deep heritage and commitment to innovation and service, and social responsibility. Our long-standing vision, values, and the Price way of doing business are the cornerstones of our company.
Take a peek into Life at Price with employee testimonials and other insights from our YouTube channel
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
THIRD PARTY RECRUITING AGENCIES
Please be advised that Price Industries is NOT currently engaging third-party recruiting services. Any resumes submitted without a signed contract dated on or after January 2025 AND specifically engaged for a specific search from Price Industries' Human Resources department will be considered the property of Price Industries, with no fee obligation. We appreciate your understanding and cooperation in this matter.
Responsibilities
Technical Engineering Assistance
- Provide technical assistance to customers for troubleshooting, application, or selection of relevant products
- Provide customers with necessary project solutions and deliverables in a timely manner
- Generating performance data for standard and non-standard products, reviewing specifications, and providing comparisons to competitor products
- Prepare and coordinate quotations and submittals to support Price sales representatives, Price Sales Area Managers, and Price Account Managers
- Focus efforts (internal and external) on understanding client needs and meeting expectations
- Assist in setting and achieving strategic and financial goals for the business unit
- Support a sale by providing guidance on product competitiveness, support of the bid process, leading customer visits (internal and external), and project management from initial contact through final client sign-off.
- Provide market analysis and product direction to internal Design and Manufacturing Engineers for the development of new accessories and products.
- Work with Product Management and Marketing to ensure that literature, presentations, and collateral (catalogs, videos, blog posts) is market-leading.
- Identify opportunities in the market for product development, application data and sales support material through interaction with customers.
- Support definition of product and offer guidance on market to all stakeholders.
- Develop test plans to ensure that requisite data is developed.
- Provide technical presentations and training to customers and visitors both at Price learning centers and locally in customers cities
- Interact with customers in social settings, while representing Price Industries in a professional manner
- Travel to different locations throughout North America for business
- College Diploma or University Degree in Mechanical Engineering or equivalent
- Have strong interpersonal, communication, and organization skills
- Be self-motivated and capable of taking initiative.
- Show the ability to work both independently and in a team environment to meet timeline-dependent deliverables.
- Work efficiently to provide accurate responses in a timely manner
- Treat others with respect, promote a positive and productive culture and contribute to shared team goals
We are the leading provider of non-residential air distribution products across North America. We are committed to nurturing passionate and adaptable individuals who will play pivotal roles in shaping our future. After 75 years, Price remains a privately held family company with a deep heritage and commitment to innovation and service, and social responsibility. Our long-standing vision, values, and the Price way of doing business are the cornerstones of our company.
Take a peek into Life at Price with employee testimonials and other insights from our YouTube channel
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
THIRD PARTY RECRUITING AGENCIES
Please be advised that Price Industries is NOT currently engaging third-party recruiting services. Any resumes submitted without a signed contract dated on or after January 2025 AND specifically engaged for a specific search from Price Industries' Human Resources department will be considered the property of Price Industries, with no fee obligation. We appreciate your understanding and cooperation in this matter.