What are the responsibilities and job description for the Application Engineer position at Price Industries?
Description
Price Industries Inc. is on the search for an Applications Engineer for our growing US office and manufacturing facility located in Suwanee, GA. This position will support customers quickly and efficiently through email and phone calls. You will manage many customer tasks simultaneously, be organized, and responsive to customer needs with the ability to speak technically both in detail and at a high level.
Responsibilities
About Price Industries
We are the forefront leader in non-residential air distribution products across North America. We are committed to nurturing passionate and adaptable individuals who will play pivotal roles in shaping our future. After 75 years, Price remains a privately held family company with a deep heritage and commitment to and . Our long-standing vision, values, and of doing business are the cornerstones of our company.
Take a peek into with employee testimonials and other insights from our YouTube channel
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
THIRD PARTY RECRUITING AGENCIES
Please be advised that Price Industries is NOT currently engaging third-party recruiting services. Any resumes submitted without a signed contract dated on or after January 2025 AND specifically engaged for a specific search from Price Industries Human Resources department will be considered the property of Price Industries, with no fee obligation. We appreciate your understanding and cooperation in this matter.
Price Industries Inc. is on the search for an Applications Engineer for our growing US office and manufacturing facility located in Suwanee, GA. This position will support customers quickly and efficiently through email and phone calls. You will manage many customer tasks simultaneously, be organized, and responsive to customer needs with the ability to speak technically both in detail and at a high level.
Responsibilities
- Provide timely technical support to internal and external customers over the phone, through email, or in person, as required.
- Assist customers with product selection to achieve design goals of project.
- Have knowledge of current industry standards and common practices.
- Generate performance data for standard products and estimate performance for non-standard products.
- Review specifications for project compliance and provide recommendations for alternates when specification cannot be achieved.
- Support quoting of non-standard products and provide guidance on selecting the most cost-effective products to achieve project requirements.
- Provide troubleshooting support to resolve jobsite issues over the phone, through email, or by visiting the jobsite, when required.
- Communicate customer feedback to the Product Team to guide product development initiatives
- Support the Quality Assurance team by reviewing quality concerns and assisting with the process of determining what is acceptable and suitable corrective action.
- Work with Marketing group to develop and maintain product literature, both printed and electronic information.
- Work with Software group to support the development and maintenance of all Price software and electronic resources.
- Support company training initiatives by creating and presenting training material at online and in person events.
- Participate, as required, in company events to support the promotion of the company, products and industry initiatives at Price facilities or in the field.
- Any other duties as required to support the company and the products.
- Bachelors degree in Engineering or technical field
- 1 year in applications, customer support or technical role.
- New graduates with prior internships will be considered
About Price Industries
We are the forefront leader in non-residential air distribution products across North America. We are committed to nurturing passionate and adaptable individuals who will play pivotal roles in shaping our future. After 75 years, Price remains a privately held family company with a deep heritage and commitment to and . Our long-standing vision, values, and of doing business are the cornerstones of our company.
Take a peek into with employee testimonials and other insights from our YouTube channel
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
THIRD PARTY RECRUITING AGENCIES
Please be advised that Price Industries is NOT currently engaging third-party recruiting services. Any resumes submitted without a signed contract dated on or after January 2025 AND specifically engaged for a specific search from Price Industries Human Resources department will be considered the property of Price Industries, with no fee obligation. We appreciate your understanding and cooperation in this matter.
