What are the responsibilities and job description for the Zenoss and AppDynamics Engineer position at PRI Technology?
Location: 2-3 days a week in the Holmdel, NJ or Bethlehem, PA office. Local candidates only.
MUST HAVE ZENOSS AND APPDYNAMICS EXPERIENCE
We are seeking a dedicated and detail-oriented Observability Administrator with expertise in App Dynamics, Open Telemetry and Zenoss to join our IT operations team. The ideal candidate will be responsible for the administration, configuration, and maintenance of our observability tools to ensure optimal performance and reliability of our IT systems.
SKILLS:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3-5 years of experience in IT administration with a focus on AppDynamics and Zenoss.
- Proven experience in managing and maintaining observability tools.
- Technical Skills:
- Proficiency in AppDynamics (including configuration, administration, and dashboard creation).
- Proficiency in Zenoss (including setup, configuration, and maintenance).
- Strong knowledge of IT infrastructure, applications, and networking.
- Experience with scripting and automation tools (e.g., Python, Bash).
- Familiarity with cloud environments (e.g., AWS, Azure) is required.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities.
- Ability to work independently and in a team-oriented environment.
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Preferred Qualifications:
- - Experience with other monitoring and observability tools (e.g., Prometheus, Grafana).
- Knowledge of DevOps practices and CI/CD pipelines.
Responsibilities:
1. Administration and Configuration:
- Administer and configure AppDynamics, OTEL and Zenoss platforms to meet organizational monitoring needs.
- Perform regular updates, patches, and upgrades to observability tools to ensure they are up-to-date and secure.
2. Monitoring and Maintenance:
- Continuously monitor the health and performance of the APPD and Zenoss systems.
- Ensure data integrity and availability within the observability platforms.
3. User Support and Training:
- Provide support to internal users, assisting with troubleshooting and resolving issues.
- Develop and deliver training sessions for users to effectively utilize the monitoring tools.
4. Dashboard and Alert Management:
- Create and manage dashboards, reports, and alerts
- Work with stakeholders to define monitoring requirements and implement appropriate alerting mechanisms.
5. Data Management and Optimization:
- Manage the onboarding, Alert creation.
- Optimize system performance by tuning configurations and managing resource utilization.
6. Documentation and Best Practices:
- Maintain comprehensive documentation of configurations, processes, and procedures.
- Develop and enforce best practices for monitoring and observability within the organization.
7. Collaboration and Incident Response:
- Collaborate with IT and DevOps teams to ensure comprehensive monitoring coverage.
- Participate in incident response efforts, using observability data to assist in troubleshooting and resolution.
