General Sales Manager

Position Overview

• Planning
• Make monthly forecast of new Ford vehicles and gross profits.
• Set new Ford vehicle sales objectives daily, monthly and yearly.
• Require that each vehicle salesperson establish a monthly quota for personal income and unit sales.
• Follow the operating policies and procedures for the sales department.
• Organizing
• Assist in the recruiting and selection of employees for the Vehicle Sales Department.
• Provide consistent training for the sales force.
• Keep Sales Consultants informed as to their progress and what is expected of them.
• Review and analyze each salesperson's efforts in relation to his objectives.
• Require that each salesperson use a planned contact system.
• Administer dealer written policies and procedures with each salesperson fairly and consistently.
• Controlling
• Maintain a balanced new Ford vehicle inventory.
• Perform a monthly physical inventory check. Report all irregularities to the controller and general manager.
• Maintain a current list of all items owed (we owes) to clients and make every effort to execute these items within 72 (seventy two) hours of the sale.
• Review and control variable expenses of the department monthly.
• Require that standards are maintained for reconditioning, merchandising and displaying inventory.
• Review and evaluate each used vehicle salesperson's performance once each quarter.
• Take corrective action if necessary to ensure adherence to the dealership's standards of performance.
• Determine reasons for performance above or below expectation.
• Administer all sales transactions on a legal and ethical businesslike basis.
• Review the accuracy and completeness of each sales deal.
• Review all wholesale transactions, buy/sell activities.
• Maintain Federal Trade Commission (FTC) stickers on all vehicles.
• Coordinating
• Work with other department managers in all areas to improve the efficiency and effectiveness of dealership personnel.
• Coordinate vehicle salesperson's efforts as a team.
• Coordinate sales training meetings.
• Ensure that all sales terms and disclosures are openly conveyed to sales prospects/customers.
• Maintain professionalism (personal/office appearance, courtesy, manners, strong product knowledge, commitment to quality and customer satisfaction, etc.)
• Follow-up on each salesperson to ensure a customer satisfaction telephone follow-up call is made 5 days after each delivery or 24 hours after a prospect visits the dealership.
• General
• Any other duties as directed by management.

What are the requirements?

• Ability to follow the Preston Automotive Group Core Values: Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, and Community.
• Prior experience in a GSM or Sales Manager role is preferred.
• Ability to provide an exceptional customer experience.
• Drive to achieve personal goals.
• Communication and organizational skills.
• Consistent customer follow up before and after the purchase.
• Valid driver’s license and an acceptable driving record.
• High school diploma or equivalent

Why should I work for Preston Automotive Group

• Family Owned and Operated since 1977.
• A culture that treats each other like family and are active members in the communities we serve.
• Leadership and the tools needed to support you and our customers. Management that cares about you and your personal development. Tools include CRM and equity mining tool to assist with sales opportunities
• Represent 18 different brands, including a power sports dealership, 4 body shops, 3 service centers, and several mobile service vans.

Will I receive training?

• We proudly invest in our team. You will start with hands-on training, followed by consistent digital and classroom training opportunities.

Preston Automotive Group is an equal opportunity employer and a drug-free workplace.